George Harte Nissan

Reason for Visit: Sales

I recommend this dealer: No

My Review of George Harte Nissan:
We gave a $1000 deposite on a new Versa that my daughter was going to purchase when home from school in Easter. We we went with her to purchase the car we were told they had sold the car we had contracted to buy from them to someone else and were going to substitute an equal value car. When asked for window stickers from both cars so we might compare (wary of the old bait and switch trick)we were told it was impossible since the 1st car was already delivered and they had no copy. Then we were told that the car was going to be $500 dollars more than agreed upon unless we financed the car (the deal when agreed on was for a cash sale) At this point we left and went to another dealer where we were treated much better and purchased a car from them. When we returned to George Harteless the sales manager refused to refund our deposit (after keeping us waiting for 45 minutes just to say no)even though they no longer even had the car we had agreed to purchase. The matter is now in the hands of the CT States Attorney General's office and Motor Vehicle dept with whom we have filed formal complaints

I have spent 15 years working at new car dealers and have never encountered such an unprofessional bunch of hoodlums in my life.

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Reason for Visit: Service

I recommend this dealer: No

My Review of George Harte Nissan:
I always hesitate going to a dealership for service. Unfortunately, as my car was delivered to me without the key to my wheel locks and I needed new brakes, I was required to go to the dealership. Since I had received a 10% discount postcard in the mail, I thought at least I wouldn't be paying full price for the service. The people were courteous enough and so far I have no complaints about the work that was done.

My aggravation is due to being told I could not use the discount because I had not presented it PRIOR to the work that was done. Now, it doesn't take a genius to figure out that you shouldn't have to present it in advance. After all, anyone who charges unpublished prices for their service can automatically jack up the prices to cover the discount if they know you have a coupon!!! It's a little outrageous to not be willing to honor a discount coupon at ANY POINT IT IS PRESENTED! I was told to present it next time I had work done. That's fine, but I wanted to do it now to discount the $450 bill I had to pay. Not next time when I have to pay $100. I'd prefer to have the $45 back, not $10.

I didn't trust dealerships before... and I still don't trust them.

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Reason for Visit: Service

I recommend this dealer: No

My Review of George Harte Nissan:
They are unfriendly and incompetent. I have a new Murano and have had two recalls and my gas gauge does not work. I also have a dash board that stays on. I dropped my car off on Saturday for the problem that was already discussed and an hour later they called and said they could not fix it that day. When I went to get the car Dave told me they could not do this type of service on a Saturday and that they have a shuttle during the week but could only drop me off at work not ny son at school.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of George Harte Nissan:
Back in 2001 I went to this dealer and instantly fell in love with this 97 silver Nissan Altima. It had everything I wanted. But somehow the sales person got me to buy this floor model 98 Nissan tan (yuck) maxima. He refused to show me the car I was interested in or any other car for that matter. He made it seem as though that was the only car. And to top it off he didn't do a test drive with us. He was really desperate to get rid of this car. Price tag said 15,999, I told the guy we could not afford more then 350 per month becuase of the insurance. He said fine but the first two payments would be 450 and then it would be lower. I agreed to put the first payment down of 500 and he said that the next payment would be 450 and after that 350 per month. Guess what 4 years later and its still 450! And since I cant afford 450 I cant afford to pay insurance so I cant drive the car. Its been parked in my drive way for a few months now and I have to get a ride from my mom to go to work! I got stuck paying 450 for 5 years, which will come out to roughly 27,000 dollars. Thats what like.. 60% interest? On top of that I later found some scratches all over the back of the car seats and on the roof of the car (my guess is that the other previous owner had a dog) also the cigarette lighter came out when I tried to use it the first time. And I later noticed cigarette burns on the interior driver side of the car (looks like the guy was a smoker too) now.. remember that silver Nissan? It had a CD player in the front. That's what I really wanted. He said no problem we will install one. When I got the car, they drilled a hole where the CD player was supposed to be and had this flimsy wired remote coming out of it that ran to the CD changer in the trunk... IN THE TRUNK! Plus the remote wasn't mounted or anything, it was just hanging there! It was partly my fault for taking my dad (who buys the first thing suggested to him) to co-sign.. but he totally took advantage of us. Plus they added some servise plan to the car without telling us(which cost $500) and they never once called us for maintenance. On top of that the next day I went to the movies and when I was getting ready to leave the stupid car wouldn't start. I looked under the hood and then found that the battery was old and corroded. The car was garbage if they actually certefied or even looked at the car before we took it theres no way that battery would have been like that! I dont know how they are now but I will never go back to that dealership and I will never recommend these people! And if you go there anyway at least stay away from Ronald Federico he is a con artist. I hate Harte Nissan! And they are lucky I didn't sue them for lying about the payments!<br><br>PS sorry its this review is so long but I dont want this to happen to anyone else! By the way did anyone notice that the two good reviews are pending verification?... I wonder why :/

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of George Harte Nissan:
by far the easist vehicle purchase I have ever made!! The atomsphere was fun, exciting and everybody was great to work with and looked out for my interest and not theirs. I visited other Nissan dealerships locally like executive that where pushy and down talked George Harte, which I found to be very rude and bad why of trying to sell a product, you never should down grade a comptetior like that. I would definanly recommend them to anyone including my own grandmother. thanks ghn!! :-)

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Reason for Visit: Sales

I recommend this dealer: No

My Review of George Harte Nissan:
Went into pickup the car and after they told us to load our personal items into it, when we went to sign the papers, only then did they tell us the pmts per month were $100/mo. higher - they could and should have told us in advance. Also, took another Nissan there for major 100,000 mile servicing and got it back barely driveable because the wheels were so far out of alignment. Took it somewhere else to get the wheels realigned. Be careful if you go there, and only negotiate over phone about pricing after getting a price from carsdirect.com.

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