George Moore Chevrolet - Service Center
Jacksonville, FL
1,274 Reviews of George Moore Chevrolet - Service Center
I had a very disappointing experience with George Moore Chevrolet. My service advisor, Kevin, never called me back or followed up throughout the process. I had to order and chase down my own parts because Chevrolet. My service advisor, Kevin, never called me back or followed up throughout the process. I had to order and chase down my own parts because he failed to do so, which delayed the entire process by over a month. There was a complete lack of communication and accountability. Based on my experience, I do not recommend this dealership for service. More
Faster than I was expecting good job To everyone in the shop and all the cell phone were friendly out in the sales area shop and all the cell phone were friendly out in the sales area More
Gabe provided great professional support today. Provided answers to all my question, clearly and concisely! Thank you! Provided answers to all my question, clearly and concisely! Thank you! More
Paid for oil & filter change, as well as tire rotation. I was offered a courtesy car wash. I ended up with a $300 bill,a large area of missing paint on my passenger side fender, and each of the four tires I was offered a courtesy car wash. I ended up with a $300 bill,a large area of missing paint on my passenger side fender, and each of the four tires having different pressures. Oh yeah, and phone calls to person assigned to me on March 8th not being returned. More
This dealership was a nightmare! And Brian was so rude and sarcastic! I will never come back to this dealership! They also lied and messed up my car and tried to charge me 7k to fix And Brian was so rude and sarcastic! I will never come back to this dealership! They also lied and messed up my car and tried to charge me 7k to fix it! Do not trust these people! They are unethical! More
2 full days on separate visits wasted with this place keeping my truck. I finally decided to drive an hour away to a different dealership. Got the problem fixed in 2 hours. Choose somewhere else for serv keeping my truck. I finally decided to drive an hour away to a different dealership. Got the problem fixed in 2 hours. Choose somewhere else for service. More
I didn't purchase my Chevy from George Moore but they've serviced it with professionalism and care every time I've come in. They even solved issues and answered questions other Chevy dealer in the city were serviced it with professionalism and care every time I've come in. They even solved issues and answered questions other Chevy dealer in the city weren't able to. More
Kevin was very very helpful and informative. Better experience than other local dealerships. Will refer friends and family. Better experience than other local dealerships. Will refer friends and family. More
Everyone was very friendly and responsive to my needs and completed the visit in a timely manner. completed the visit in a timely manner. More
Disappointed with the service. Slow response times, poor communication, and lack of professionalism. Expected better but won’t be returning. Slow response times, poor communication, and lack of professionalism. Expected better but won’t be returning. More