George Moore Chevrolet - Service Center
Jacksonville, FL
1,272 Reviews of George Moore Chevrolet - Service Center
The service department at George Moore Chevrolet has been nothing short of frustrating. Instead of fixing issues, the techs are passive-aggressive and dismissive. On one visit they even wrote false informati nothing short of frustrating. Instead of fixing issues, the techs are passive-aggressive and dismissive. On one visit they even wrote false information in my service ticket, claiming my truck had a tuner — completely untrue and something that could have jeopardized my warranty. When I confronted them, they backed off, but the fact they would write it at all is unacceptable. Communication is poor, accountability is nonexistent, and customers are treated like the problem. This dealership’s service department is a textbook example of why people don’t trust dealers. More
I came in for a tire rotation and an oil change. When complete, the left front tire was 3 lbs. lower than the others. Not a huge issue, as I have a compressor, but I think it should have been done e When complete, the left front tire was 3 lbs. lower than the others. Not a huge issue, as I have a compressor, but I think it should have been done equally. More
Outstanding service from Service Manager Kevin! He was able to get me right in, tried to fix my tire, ordered a new tire when the fix was not successful. Put me in a dealer car for the night and go He was able to get me right in, tried to fix my tire, ordered a new tire when the fix was not successful. Put me in a dealer car for the night and got my car fixed the next morning. More
Good attention and quality service. Comfortable facilities while one waits. Kindness on the part of your associates Comfortable facilities while one waits. Kindness on the part of your associates More
Honest, straightforward, helped me understand the scope of work and options for my Sierra AND had a great followup with sales for a trade-in. Will keep coming back - they understand what I need and work wi of work and options for my Sierra AND had a great followup with sales for a trade-in. Will keep coming back - they understand what I need and work with me every time. More
Everything was done perfectly and promptly. I will definitely have all my service performed here. I will definitely have all my service performed here. More
This service center is always going above and beyond to help their customers. Kevin was amazing. help their customers. Kevin was amazing. More
My car was in for oil change service. It was ready before the estimated time and didn’t try to up sale me on service I didn’t need. It was ready before the estimated time and didn’t try to up sale me on service I didn’t need. More
I understand the need to make a profit. But $46.54 to install one wiper blade seems a bit high to me. I would like to have a lot more of my cars service done at your facility but the cost But $46.54 to install one wiper blade seems a bit high to me. I would like to have a lot more of my cars service done at your facility but the cost of parts and labor make it a difficult decision. More