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Gerald Kia of Matteson
Matteson, IL
367 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle.
As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 AM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 367 reviews
May 10, 2025
Service was fine, It took longer than I expected because of recall work that was needed in addition to my regular maintenance. Service staff were professional and communicative. of recall work that was needed in addition to my regular maintenance. Service staff were professional and communicative. More
by VZAPER
Verified CustomerEmployees Worked With
I don't recall the names.
May 10, 2025
Nice people, we’re willing to work with me and help me get used to the new car, good first experience with buying first car get used to the new car, good first experience with buying first car More
by kurtdank
May 09, 2025
I came in for recall service work and other services, and was quoted over 500 dollars to repair a two piece valve stem. A valve stem that was easily replaced by discount tire for free, no purchase necessary. was quoted over 500 dollars to repair a two piece valve stem. A valve stem that was easily replaced by discount tire for free, no purchase necessary. They stated on my receipt that I said the sensor was broken, and they said it would be over 500 to put a new one in and program it. The valve stem ending broke and it's an easily replaceable part that isn't attached to the sensor. I know because I see them at my job often enough. Figured it would be an easy fix, but no they wanted over 500 for it. They also didn't fix my steering column problem as requested, or bother to check for the noise after making repairs. I was charged 89 dollars for their "diagnosis" to say they aren't actually sure what it is. They recommended I should replace the coupling and gears inside the steering column and would hopefully be it, so I agreed to have it done after I had already told them what the problem would be. I don't think it's fair to not know what the problem is, and still charge a diagnosis fee for something you never took apart to diagnose. I get that it's work to figure out what the problem is, but they suggested rather than seeing what was wrong. If they were to physically see meshed gears and say "this is the problem," then it would be worth that diagnostic fees, because they're actually doing work to find out what the problem is. So I was charged a diagnosis fee for something I told them was making noise, and they just recommended to replace things they're unsure of instead at my expense. "If it still makes noise, we'll have to replace the whole steering column," is what was said to me before heading out the door. In the parking lot of the dealership, I could easily replicate the noise turning the car on and moving the wheel right away. They didn't bother to check to see if it's still there, and it was easily noticable. It's a problem that can cause steering to fail and should be under recall, as it's a common occurrence from other website forum pages, etc. The people were friendly, the service was average, but I felt like they were just trying to upsell me like any other dealership service. To try and charge me ridiculous prices for services you can get for a fraction of the price or free even is what frustrated me mostly, especially when I purchased this car from them years ago. More
by Jeremy
Employees Worked With
I had a service advisor named Peter.
May 09, 2025
Service was fine. There were no problems. They were courteous and friendly. Service was fine. There were no problems. They were courteous, friendly and prompt. There were no problems. They were courteous and friendly. Service was fine. There were no problems. They were courteous, friendly and prompt. More
by csbonline2
May 09, 2025
Had a great experience. Was able to work with some great people to get my car! Was able to work with some great people to get my car! More
by kylasmetana
Employees Worked With
Other Employees :
Josh Breen
