360 Reviews of Gerald Kia of Matteson - Service Center
Very friendly and helpful staff. Waiting area comfortable and accommodating. Services were explained and completed as requested. Waiting area comfortable and accommodating. Services were explained and completed as requested. More
Very nice and very well managed place I was totally impressed with your service management impressed with your service management More
The Service Department is THE BEST ! Shelly is our Go-To whenever we have our cars serviced. We trust her with our cars and will only deal with her. Her experience and customer service Shelly is our Go-To whenever we have our cars serviced. We trust her with our cars and will only deal with her. Her experience and customer service skills are A+ !! More
It’s always dirty in waiting area and smells of fast food. The woman bathroom had out of order sign on door but they told woman they can use it anyways…they think it was fixed and said we’ll see after y food. The woman bathroom had out of order sign on door but they told woman they can use it anyways…they think it was fixed and said we’ll see after you go…disgusting More
We received great timely service. Everyone was helpful and professional. We will definitely use Gerald Kia again. Everyone was helpful and professional. We will definitely use Gerald Kia again. More
Pete did a great job dealing with our repair (motor replacement). He also got me ina loaner vehicle which made this process “pain-free.” Thank you! replacement). He also got me ina loaner vehicle which made this process “pain-free.” Thank you! More
Shelley was very helpful and kept me updated with the changes to my car at all times changes to my car at all times More