Gerald Kia of Matteson - Service Center

Peter was so helpful. The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling her that didn't sound right. When I got to the dealership I found out she basically scheduled a high end oil change. I wish the dealership had done something to compensate me for the misinformation. More

Returned 3 times to get the service, and they tried to charge me for their error. charge me for their error. More

To Greald Kia in Matteson. ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock More

The service staff is very nice and friendly. Each time I come in I feel welcome and comfortable. Each time I come in I feel welcome and comfortable. More

Rather not. Done Nice ?? Job was completed my car was returned the way I bought it in. Done Nice ?? Job was completed my car was returned the way I bought it in. More

Had my car for almost a month, thought they figured out the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issu the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issue. Peter was receptive and helpful More

Gerald Kia always takes great care of my 2019 Kia Soul and myself! I would not bring my car anywhere else. and myself! I would not bring my car anywhere else. More

Great place. Everyone was on their game getting things done. I didn't have to wait long. Everyone was on their game getting things done. I didn't have to wait long. More

They did what they said they'd do in the time limit I had. My appointment was at 1:00 and they were ready at 1:00 had. My appointment was at 1:00 and they were ready at 1:00 More

Routine maintenance & issue with window seal Service was great. Cannot figure out the issue with the window. Offer discounts for oil change great. Cannot figure out the issue with the window. Offer discounts for oil change More