Germain Ford of Columbus

All the team members at Ford are nice competent and efficient. The valet team is great. Service providers are excellent Zak is very knowledgeable, helpful and professional. efficient. The valet team is great. Service providers are excellent Zak is very knowledgeable, helpful and professional. More

Great up to date, professional dealership. Scott in sales is awesome. The service department is up to date. Scott in sales is awesome. The service department is up to date. More

Great experience! Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus. Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus. More

I received excellent service from Zach. He was knowledgeable, helpful and very efficient. He was also patient and answered every question my wife and I had about the vehicle we purchased. He was knowledgeable, helpful and very efficient. He was also patient and answered every question my wife and I had about the vehicle we purchased. I would rate Zach and everyone else we had interactions with at Germain as 5 stars! Thanks again Zach! More

The best new car buying experience we had yet ! Sasha is a excellent sales man and was very helpful Sasha is a excellent sales man and was very helpful More

Great service department! Car was fixed as promised and on time. Very professional atmosphere and courteous service. Car was fixed as promised and on time. Very professional atmosphere and courteous service. More

We are treated very well by Scott Cropper and will continue to deal with Germain continue to deal with Germain More

This review is just for the service department. If you value your time and pocket don’t bring your car here. They had my car for 11 days because they improperly replaced my purge valve and it malfu If you value your time and pocket don’t bring your car here. They had my car for 11 days because they improperly replaced my purge valve and it malfunctioned on my way home from the dealership after my first visit, which caused my check engine light to come on and odd noises. When I took it back the second time I only heard from Mike when I reached out first. Never tried to take the time to explain to me what happened and immediately placed blame on me as to why the check engine light came on my way home and that there was no way it was something they did. (Convenient, right?) I would try to call him, straight to voicemail, I would text him, wouldn’t hear back for almost hours. Anytime I asked when my car would be ready to take home I basically just got several different versions of “I don’t know”. After almost 11 days I had enough, paid off the car because there wasn’t much left owed (hence why I also didn’t want to dump more $ into it for whatever they had up their sleeves) and traded it into Byers Subaru down the street. Also, 60% of my bill was labor which is hilarious because they didn’t even perform most of the labor properly. I feel ripped off and overall so stupid for coming here. It sucks to spend almost a thousand dollars to not feel like a priority at all. More

John Durand was Great no hassle polite very understanding very professional at all times a true pleasure to work with made the whole buying experience smooth and easy I would highly recommend him to anyone very professional at all times a true pleasure to work with made the whole buying experience smooth and easy I would highly recommend him to anyone More

When making appointment, be sure to work with Tyler! He is knowledgeable, courteous and friendly. He is knowledgeable, courteous and friendly. More