Germain Honda of Surprise - Service Center

Alex in Surprise Alex made my experience at Surprise Honda a pleasure. He listened to my needs. He was honest and upfront with me. He made me feel like I was his one a Alex made my experience at Surprise Honda a pleasure. He listened to my needs. He was honest and upfront with me. He made me feel like I was his one and only customer. I'm a Surprise Honda customer for life because of Alex's kind, efficient and extremely professional Customer service! He is simply the best! C. Olsen More

Dave McGee makes the Surprise dealership enjoyable. Dave McGee is always pleasant and glad to see you. Found him to be honest and upfront in dealing with him, both at Arrowhead and Surprise Honda. Dave McGee is always pleasant and glad to see you. Found him to be honest and upfront in dealing with him, both at Arrowhead and Surprise Honda. More

Fantastic Friendly, efficient service!!!!!!! I was in and out of the dealership before my coffee was finished. My Honda Civic was bought at another dealership a Friendly, efficient service!!!!!!! I was in and out of the dealership before my coffee was finished. My Honda Civic was bought at another dealership and had my oil changed there. It is quit a distance from my home, I was very excited that the 303 dealership opened and that the customer service was outstanding so I will be a return customer! More

Oil change Polite and helpful as well as quick. Helpful regarding a small chip on the hood of the car. Technician applied paint to repair and showed me how to Polite and helpful as well as quick. Helpful regarding a small chip on the hood of the car. Technician applied paint to repair and showed me how to apply in the future. More

Awesome Service Friendly service writer, clean shop, punctual...Awesome Exp. Service writer helpful, punctual..will return. Our first experience with the Surprise H Friendly service writer, clean shop, punctual...Awesome Exp. Service writer helpful, punctual..will return. Our first experience with the Surprise Honda. Very satisfied with the service. More

Great Service Service consultant took extra time to explain phone hookup and other details as this car was used, but new to me.. Very good customer service! Service consultant took extra time to explain phone hookup and other details as this car was used, but new to me.. Very good customer service! More

Excellent service, will go the extra mile to find the problem and fix it. Current updates for services provided that day. Friendly Staff and Customer Service. problem and fix it. Current updates for services provided that day. Friendly Staff and Customer Service. More

Oil and filter change Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes aft Very quick! Of course, I was there at 7:00 a.m. so I doubt anyone was ahead of me. The service was complete and I was on my way about 45 minutes after my 7:00 appointment time, and that included a complimentary car wash. Thanks! More

Excellent Advisor I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I sta I have dealt with David McKee for several years, a responsible representative and always ready to assist me. Since he moved from another dealer I started using the Surprise Honda More

Regular service on my wife's Accord First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appo First rate experience from start to finish. I made an appointment a few days before and brought the car in early in the morning on the day of the appointment. They got right on it and finished the work on time. More