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Germain Lexus of Easton - Service Center

Columbus, OH

4.8
259 Reviews

259 Reviews of Germain Lexus of Easton - Service Center

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August 17, 2025

Kevin does a great job. Attentive to all our needs. Very professional. Dealership is a great facility More

by GUY_COLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Jeff is a great guy he explained me everything and suggested needed service! I am really happy! More

by MRATNASREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Great reception and great service. Thank you for the great service and see you soon More

by dvassansi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Excellent customer service from the time I arrived. Keep up the good work. Stephan R. Douglas , CEO Douglas & Associates Realty .douglasandassociatesrealty.com More

by srdrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorden Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Good experience, love the text responses & notification and customer service from check in to check out More

by rodav212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Very efficient. Easy to drop the car off seems like every thing was done as promised. More

by lhoboken
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Customer service was great. Service was completed on time. Explained to me what was done. More

by KSSACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

The staff at the dealership were personal yet professional. They answered all my questions and concerns. More

by 30quiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Germain Lexus of Easton responded

It's feedback like this that we love to hear! Thank you for choosing Germain Lexus of Easton and sharing your support of our team. See you next time!

August 14, 2025

Germain Lexus of Easton has always provided excellent customer service and a relaxing atmosphere in the waiting area. Donna is the BEST servicing agent. More

by BENVENUTO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Mogavero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with Donna and the rest of our team! We appreciate your continued support and look forward to seeing you next time at Germain Lexus of Easton! Safe travels!

August 14, 2025

Gracious. Attentive. Professional. Lexus customer service has always been next level. Like their cars. Highly recommended! More

by felix.banadera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Germain Lexus of Easton responded

Felix, we are thrilled to read this feedback! Thank you for recommending Germain Lexus of Easton and sharing your support for our team.

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