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Germain Lexus of Easton - Service Center

Columbus, OH

4.8
264 Reviews

264 Reviews of Germain Lexus of Easton - Service Center

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August 05, 2025

Everyone at the dealership was very professional. At the same time they made you feel as if you were the only customer there. I was pleased and very satisfied with the level of service I received. I More

by DARYL.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Musselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Hi Daryl, it’s wonderful to hear that our team made you feel like a VIP at Germain Lexus of Easton. Thank you for the recommendation!

August 04, 2025

Nathan was right with me. Very professional and personable Going to the Lexus dealership is always a pleasent experience because of the people. Josh the customer person helpe More

by susankarnold
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Thank you for the amazing review! We're delighted to hear that Nathan and Josh made your visit a pleasant one. See you next time at Germain Lexus of Easton!

August 04, 2025

Professional and efficient service – very pleased with how quickly my car was evaluated and repaired. More

by sherrihiggins16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your experience with our team! We're so glad we could assist you quickly and efficiently. We hope to see you again down the road at Germain Lexus of Easton.

August 03, 2025

Seems like they value customers and relationships. Ashley does a good job for her customers. More

by blakeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

Thank you for the kind words for Ashley and the team. We appreciate your support here at Germain Lexus of Easton!

August 02, 2025

Great service and a very good rep. Thank you Nathan looking forward to our next meeting. More

by ESEYMOUR267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Germain Lexus of Easton responded

It is great to hear that Nathan and the team took good care of you! Thank you for choosing Germain Lexus of Easton and for sharing your experience. Drive safely!

August 02, 2025

The service advisor was friendly and my service was completed in the time frame I was quoted More

by BYRONBVH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Germain Lexus of Easton responded

Thanks so much for the review. We look forward to your next visit to Germain Lexus of Easton!

August 02, 2025

I couldn’t be happier with my RX350 F Sport, from the initial sale to and including every service appointment, Germain Lexus at Easton and the Service Center on Morse Road are always top notch five star. More

by CASTORANOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy
Aug 05, 2025 -

Germain Lexus of Easton responded

We are thrilled you are so happy with your RX350 F Sport and our service team! Thank you for trusting Germain Lexus of Easton. It means a lot to hear we continue to earn your business! See you next time!

August 01, 2025

Comfortable, timely, friendly, convenient, excellent. Jeff is always knowledgeable and makes sure you know what maintenance should happen during visits. More

by TGARY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Germain Lexus of Easton responded

It's awesome to hear you're so pleased with Jeff's care! Thank you for choosing Germain Lexus of Easton and sharing your experience here. We'll pass along your kudos!

August 01, 2025

I always receive friendly service in comfortable surroundings. Everything is explained thoroughly. The staff goes the extra mile. More

by DIANEHERMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Germain Lexus of Easton responded

We're thrilled to hear that our team goes above and beyond to provide thorough service! Thank you for choosing Germain Lexus of Easton and for sharing your support. We hope to see you again down the road!

August 01, 2025

Top notch dealership with a cadre of professionals who really show appreciation toward the customers, from entry while bringing in the vehicle, to payment and departure. More

by GFAMILY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Germain Lexus of Easton responded

Thank you for your thoughtful review! We appreciate you choosing Germain Lexus of Easton and we hope to see you again down the road!

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