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Germain Lexus of Easton - Service Center

Columbus, OH

4.8
264 Reviews

264 Reviews of Germain Lexus of Easton - Service Center

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July 31, 2025

Excellent service. A great dealership. We wouldn't go anywhere else. They take great care of us. More

by robertkamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Germain Lexus of Easton responded

Robert, thank you for the great review. We look forward to seeing you again at Germain Lexus of Easton!

July 31, 2025

Extremely comfortable, clean facility …professional, and friendly people. Very accommodating with use of a rental vehicle. More

by BAUERMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Germain Lexus of Easton responded

Thank you for your kind words about our team and facility! We appreciate your feedback, and we hope to welcome you back to Germain Lexus of Easton again in the future. Safe travels!

July 31, 2025

Jack Wier, Product Specialist, is very good, honest and willing to do nearly anything that you expect from a luxury car dealership. I am happy to have worked with Jack and highly recommend him. More

by DDUNTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Wier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Hornung
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Germain Lexus of Easton responded

We are grateful for your recommendation and review! It was our pleasure to assist you here at Germain Lexus of Easton and we will be sure to share this fantastic feedback with Jack. See you next time!

July 31, 2025

I have worked with Kevin Daniels and this dealership for a long time and have always been treated well. They are all professionals at Germain Lexus Easton. More

by EREIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Courtright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Germain Lexus of Easton responded

Thank you for your continued trust in Kevin and the Germain Lexus of Easton team! We truly appreciate your loyalty and look forward to assisting you for many more years. Drive safely!

July 31, 2025

Great service, knowledgeable staff, but prices are unreal. $250 to change a serpentine belt...I can get one for $40, and have it replaced in 20 minutes. More

by n8wct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Germain Lexus of Easton responded

Thank you for sharing your feedback about our team! We understand your concerns about pricing and we will pass this along to the appropriate team. Please feel free to reach out to our service manager if you would like to discuss any details. Take care, from all of us at Germain Lexus of Easton!

July 30, 2025

Everyone is always friendly, knowledgable and professional. Appointments are usually on schedule. I love the carwash after service! More

by JODI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Germain Lexus of Easton responded

We're so glad you enjoyed your visit and the car wash at Germain Lexus of Easton! Thank you for your business and your kind feedback! Safe travels!

July 30, 2025

Excellent customer service that is fast and friendly. It's why I buy a lexus! More

by Haleysandgeniesmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Germain Lexus of Easton responded

We're elated to have earned your confidence. Thank you for being a Germain Lexus of Easton customer!

July 29, 2025

Positive engagement with all associates and receptionists area was comfortable. Job was completed on time as well More

by ABABATUNDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2025 -

Germain Lexus of Easton responded

Thank you for choosing Germain Lexus of Easton and for sharing your feedback about our team. It was a pleasure to assist you, and we hope to see you back again down the road! Safe travels!

July 28, 2025

They're very professional, and thorough. Jim Hathcock has always been courteous, and is a great service advisor! I also appreciate that the technician videos the work that was done, and advi More

by paktecmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hathcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Germain Lexus of Easton responded

We are thrilled to hear that you had a positive experience with Jim and our team at Germain Lexus of Easton. Thank you for your kind words and for choosing us for your service needs!

July 26, 2025

Nathan Spencer from the service department is outstanding. I highly recommend him if you need your car serviced.🌟🌟🌟🌟🌟 More

by TimTimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Germain Lexus of Easton responded

Tim, it means the world to hear your kind words about Nathan and our team. Thank you from all of us at Germain Lexus of Easton!

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