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Germain Lincoln

Naples, FL

4.7
349 Reviews

13303 Tamiami Trail North

Naples, FL

34110

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Showing 349 reviews

January 31, 2026

Fast, efficient and professional. My car was taken car of and washed. LENNY DID A JOB CORRIDINATING EVERYTHING! More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petro
Feb 02, 2026 -

Germain Lincoln responded

Hi Pj, we're glad to hear Lenny and our team provided such efficient and professional service! We look forward to seeing you again at Germain Lincoln of Naples.

January 16, 2026

Excellent service, courteous and prompt. The sales experience was easy as well. Inventory was fantastic, the dealership is spotless. More

by BJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis (sales); Tony (F&I), Sal Coppola
Jan 19, 2026 -

Germain Lincoln responded

We are grateful for your business and your fantastic review of our team here at Germain Lincoln of Naples. Until next time!

January 13, 2026

Feel like I was just scammed! The old ‘bate and switch’ tactic! Not only being charged far more than I was originally quoted (for doing the exact repairs I told them I needed!) bu More

by Salvatina2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc
Jan 29, 2026 -

Germain Lincoln responded

Thank you for your feedback. We’d like to clarify that we initially attempted to resurface the brake rotors to help reduce costs, but our technician determined they were too worn to be safely resurfaced and required replacement. This recommendation and the associated cost were communicated and approved before any work was completed, as we never perform services without prior authorization. Loaner vehicles can often be arranged when requested at the time of scheduling, and we also offer a complimentary local shuttle service for our guests. We appreciate the opportunity to address your concerns, and if you need any further assistance, please reach out directly. Thank you, Justin Yoerger - Service Manager - jyoerger@germain.com

November 28, 2025

The issue with the car is complicated, It is better but not resolved completely so far.Under the circumstances , I am satisfied but will buy a new car in December. More

by rghcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LENNY
Dec 01, 2025 -

Germain Lincoln responded

We appreciate your feedback and look forward to assisting you again in December. Thank you for choosing Germain Lincoln of Naples!

September 25, 2025

Just purchased my second new Lincoln Corsair from Germain…I have loyalty to the Lincoln brand and also to Germain because of their great customer care and professional service More

by iiggyb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Shields, Justin Yeager, Marc Hill, Sal Coppola
Sep 26, 2025 -

Germain Lincoln responded

Thank you for your continued trust in Germain Lincoln of Naples and for choosing us again for your new Lincoln Corsair. We truly value your loyalty and look forward to serving you for many more miles!

September 24, 2025

I bought a certified preowned Lincoln and had some issues after the purchase but Germain Lincoln stood behind the sale and satisfied all my concerns. They earned my respect! More

by toddmazlum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett and Lenny
Sep 24, 2025 -

Germain Lincoln responded

Hi Todd, thank you for sharing your positive experience with Germain Lincoln of Naples! We truly value your feedback and look forward to serving you again. Safe travels in your new vehicle!

September 23, 2025

Exceeded my expectations. Final cost was less than estimated. Totally professional from the moment I arrived. More

by jb102rb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Sal Coppola
Sep 24, 2025 -

Germain Lincoln responded

We love to hear that your experience exceeded expectations! Thank you for choosing Germain Lincoln of Naples and for sharing your support on Google. See you next time!

September 23, 2025

Marc Hill is my Service Advisor at Germain Lincoln. He is very professional, courteous and expedites my car thru the service dept. He compliments the team at Germain Lincoln. More

by iiggyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yeager
Sep 24, 2025 -

Germain Lincoln responded

Thank you for sharing your feedback about Marc and our team! We look forward to seeing you next time at Germain Lincoln of Naples. Safe travels!

September 20, 2025

Performed agreed upon service and provided me with options for recommended service needs which I agreed to. Service very friendly and professional More

by Rfbart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Coppola
Sep 22, 2025 -

Germain Lincoln responded

We’re glad to hear you’re satisfied with our service! Thank you for choosing Germain Lincoln of Naples. We look forward to seeing you next time!

September 07, 2025

I was very pleased with the results from the last checkup. The work was completed quickly and the report very thorough. Thank Mr Hill for his support and his pleasant encounter. More

by Ssannaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Hill
Sep 09, 2025 -

Germain Lincoln responded

Thank you for sharing your experience with us! We're pleased to hear everything went smoothly. We will pass along your kind words to Mr. Hill. Thank you for choosing Germain Lincoln of Naples!

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