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Gerry Raymond Chevrolet Buick GMC
Steubenville, OH
226 Reviews
At Gerry Raymond Chevrolet GMC, we know that buying a vehicle is more than just a purchase — it’s one of the most significant investments you’ll make in your life. Whether it’s your first car or your family’s next, we understand the importance of protecting that investment for the long haul. That’s why we proudly offer our Lifetime Powertrain Warranty on all new vehicles and qualifying pre-owned vehicles up to 10 model years old with fewer than 100,000 miles.
With our Lifetime Powertrain Warranty, you’re covered for unlimited time and unlimited miles — as long as you own your vehicle, your engine, transmission, and drivetrain are protected. This isn’t a short-term perk or a marketing gimmick. It’s real protection for your hard-earned investment.
Our mission goes beyond selling cars. We aim to be the #1 dealership to work for, buy from, and service with, by fostering a culture of trust, collaboration, and respect. We empower our team to provide exceptional customer care at every step of your journey. We want you to feel confident that you’ve made the right decision — both today and years from now.
At Gerry Raymond Chevrolet GMC, you’re not just buying a vehicle — you’re gaining lifetime protection, long-term confidence, and a relationship built on trust. We’re here to keep you moving forward, mile after mile.
Unlimited time. Unlimited miles. Unlimited peace of mind. That’s the Gerry Raymond difference.
Because when you make one of life’s biggest purchases, you deserve protection that lasts a lifetime.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 226 reviews
Verified Customer
March 01, 2026
They never resolved my issue Did not seem interested in helping me get my issue fixed Bought car brand new from them Had it there multiple times to fix same problem It was never fixed I went somewhere else helping me get my issue fixed Bought car brand new from them Had it there multiple times to fix same problem It was never fixed I went somewhere else and traded the car after 1.5 years and will never buy another Chevy again More
by VALSDAV1966
February 26, 2026
I reported an issue w/ the radio a year ago+, it would no longer receve text messages. The car was under warranty & still is. This was reported to GM also. The case numbers are 9-14405693026,9-14415635001 longer receve text messages. The car was under warranty & still is. This was reported to GM also. The case numbers are 9-14405693026,9-14415635001, & 9-1445732776. The issue was never resolved and as far as I can see both GM & Gerry Raymond just blew me off. I never was contacted to take care of the issue. Needless I will never buy another GM product especially from Gerry Raymond. More
by e.smarrella
Employees Worked With
Nicole McVicker (Service Manager)
February 25, 2026
I had my car towed there in the morning of Thursday, February 5. There was a burning smell and I thought it had to do with the $4000 repair I had there seven weeks earlier. It took them 17 days to diagn February 5. There was a burning smell and I thought it had to do with the $4000 repair I had there seven weeks earlier. It took them 17 days to diagnose and repair the valve cover and gasket. The cost of renting the least expensive car for 17 days in addition to their charge was more than double of what it would've cost at a reputable mechanic. More
by crmsengenberger
Employees Worked With
Service department
February 22, 2026
Staff was very friendly,knowledgable and accommodating . They answered all our questons and explained features on our car. They answered all our questons and explained features on our car. More
by barbmatello
February 21, 2026
I was sold on the fact that the vehicle you sold me was covered by a lifetime power train warranty. When I took it to you for service, I was told the warranty was expired at 100,000 miles. covered by a lifetime power train warranty. When I took it to you for service, I was told the warranty was expired at 100,000 miles. More
by drums_28
February 19, 2026
Great service from all parties. Bought the vehicle without stepping into the dealership. Great people to work with. Bought the vehicle without stepping into the dealership. Great people to work with. More
by tknox5050
