Gerry Raymond Chevrolet of Fairmont
Fairmont, WV
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 122 reviews
Great experience. Maryn checked me on right of way and was very polite Maryneven tried to get some info for restaurant across the street. She talked to us about our fa Maryn checked me on right of way and was very polite Maryneven tried to get some info for restaurant across the street. She talked to us about our families More
Kept me informed and worked with me because I didn't have the most current registration. He sent me a copy of the expired registration and we were able to go online and forward the updated registration so th the most current registration. He sent me a copy of the expired registration and we were able to go online and forward the updated registration so that they could complete the inspection. Also helped with a new tire quote and made recommendations. More
Service advisor is attentive and has a good sense of what the time frame is for the service. Service manager is also very knowledgeable and involved with customer service and satisfaction. the time frame is for the service. Service manager is also very knowledgeable and involved with customer service and satisfaction. More
I got my diagnostics done that didn't tell me anything I didn't already know but that's not their fault. I was told by the desk clerk in the service department they couldn't check my ABS issue because my su didn't already know but that's not their fault. I was told by the desk clerk in the service department they couldn't check my ABS issue because my suspension was so bad. My regular mechanic said it would have nothing to do with that and I believe them. I've had those same suspension issues without causing the ABS to fail. I asked them to check the magnets on the bearings knowing broken magnets would cause my ABS to fail. The response by the desk clerk in the service department was 'if the magnets were broken they would cause codes.' That tells me they didn't check the magnets. I would have given a better rating if they would have taken the time to check the bearing magnets like I asked instead of blowing me off. The technician should have known about the bearings and checked them as I requested. I felt they were not wanting to take the time to evaluate and troubleshoot my issue as I asked them to do. This experience is the reasons I don't go to a dealership unless I feel I absolutely need to. Seems like most act as if the customer doesn't know anything about their vehicles. I have worked on my own vehicles and do research to try to figure out what the problem may be. If I cant fix it, I go to a mechanic or a dealership. I will probably go to another dealership after this. More
Elijah was GREAT to work with! He even stayed after quiting time to complete our sale! We had trouble understanding some of the bells and whistles and we went back the next day f He even stayed after quiting time to complete our sale! We had trouble understanding some of the bells and whistles and we went back the next day for help...again he was great....he jumped in the back seat and answered all of our questions. More
Fast and friendly people great experience Why I described them they way I seen them them they way I seen them More



