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Gerry Raymond Chevrolet of Fairmont - Service Center

Fairmont, WV

3.9
27 Reviews

27 Reviews of Gerry Raymond Chevrolet of Fairmont - Service Center

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October 03, 2025

Customer service needs a lot of work, show appreciation when a vehicle is purchased there More

by tiggsgrl21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Bacco
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

Bought a car, had a problem, worked with Chris and came up with a solution. More

by Jimmymac
Recommend Dealer
Yes
Employees Worked With
Sean and Chris.
September 25, 2025

I had two visits within a week, w/ same issue. And two expensive labor fees. More

by nicqnjovee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo
September 16, 2025

Bacco is the best of the best. He sold my wife a new to her Tesla he was knowledgeable and kind and considerate. He was time conscious which is a huge plus. More

by aaronashley1982
Recommend Dealer
Yes
Employees Worked With
Brandon Bacco
September 13, 2025

Took over 3 hours to complete an oil/filter and tire rotation. However I received a 40$ discount More

by slaughterhouse80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
September 11, 2025

The service department always goes above and beyond to help and the prices and service are great. More

by HAILEYCOLE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Hardesty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse
September 11, 2025

It was very easy to schedule an appointment for when it was convenient for me. The staff were courteous. More

by wildhorses923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Duvall, John Sabo Jr
August 29, 2025

Great service! They got me in quickly and were very efficient. Friendly staff and professional employees. More

by teenytown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

Issue with my 2024 Chevrolet. Been to Raymond 8-10 times over the last 10 months. Not fixed, kind of pathetic. Service tells you they will call but never do. I’ll try Harry Green More

by bbradfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie ‘I’ll call you with info' (never does) service writer
August 23, 2025

Great customer service and took care of the recall on my vehicle very quickly. It's recommend. More

by BIGBOAT317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service department
1