Gervais Volkswagen - Service Center

Car was finally fixed after 3 tries and a lot of time and $ but the customer service side was always polite. $ but the customer service side was always polite. More

I8:00 appointment, nobody was there for a few minutes. The oil change took almost two hours. other dealerships vacuum the car during oil change, not here. Staff very friendly. The oil change took almost two hours. other dealerships vacuum the car during oil change, not here. Staff very friendly. More

For an oil change only it took 1. 5 hours. I paid $150. there was no special deal going on to bundle with tire rotation or anything for oil changes, it's over priced when compared to 5 hours. I paid $150. there was no special deal going on to bundle with tire rotation or anything for oil changes, it's over priced when compared to other VW dealerships and the other VWs wash and vacuum my car. So for less money, less time, a car wash and vacuum, I'll go to another VW. Also, the prices are not listed on the website when booking. More

The staff at Gervais Volkswagen are incredible. They are a prime example of what the standards should be for all dealerships. 10 out of 10 service always ! They are a prime example of what the standards should be for all dealerships. 10 out of 10 service always ! More

Always amazing service! Great communication and always ready on time! Only place i bring our VW Great communication and always ready on time! Only place i bring our VW More

Amazing dealership and service center highly recommended they definitely know how to put the customer first they definitely know how to put the customer first More

Nick (Service advisor) was professional and informative. Provided thorough repair info. Car ready at the promised time. Provided thorough repair info. Car ready at the promised time. More

I’ve been coming to Gervais Volkswagen since 2018. Even when we moved to NH, we drive down to Gervais because of the quality of service. Out of all the dealerships and service departments that we’ve u Even when we moved to NH, we drive down to Gervais because of the quality of service. Out of all the dealerships and service departments that we’ve used, Gervais sales and service are the best. Liliana in particular is amazing- I just went in for an oil change and after not seeing her for 3 years, she remembered me and personal life details. The team is a bunch of genuine real people run by a company that clearly cares about the customer. More

Very accommodating and kept me apprised to what was happening with my car Outstanding Customer Service friendly happening with my car Outstanding Customer Service friendly More

Wonderful drop-off/intake process, super professional team and great end results. Overall fantastic experience. team and great end results. Overall fantastic experience. More