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Gillespie Ford

Gurnee, IL

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Reviews
Vehicles
4.9
622 Reviews
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18834 West Grand Avenue

Gurnee, IL

60031

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Showing 622 reviews

November 17, 2025

Thank you for the phenomenal Service. I won’t buy another car unless it’s from Gillespie! More

by McdAlexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Edger
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Nov 17, 2025 -

Gillespie Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gillespie Ford.

November 17, 2025

Edgar provided excellent service! knowledgeable, friendly, and efficient. He made the entire Ford truck buying process smooth, stress-free, and enjoyable. Edgar is the best More

by francisabellanosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Nov 17, 2025 -

Gillespie Ford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gillespie Ford!

November 13, 2025

No hassle, and knows exactly what I need. Gillespie Ford in Gurnee is number one. More

by -MARKs-
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Nov 13, 2025 -

Gillespie Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2025

Process was flawless with Edgar. He understood my needs and proceeded to take action. I ended up with a car that I wanted at the end! More

by Nick A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar, Mike G
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Oct 27, 2025 -

Gillespie Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 21, 2025

I called the dealership and response to an ad for a Ford expedition advertise online. I I dealt with Elverardo, and he took care of me. I drove long distance to buy this vehicle and he had everything set u More

by stereyk
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everardo
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Oct 21, 2025 -

Gillespie Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gillespie Ford. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2025

Edgar and Gillespie Ford were awesome during the sales process. Very simple and no hassle or tricks. They are the best! More

by J.amore62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar, Gene, Mike Gillespie
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Oct 20, 2025 -

Gillespie Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 19, 2025

Edgar H was fantastic! He made the process smooth, and was very easy to work with. More

by MS2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar H
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Oct 19, 2025 -

Gillespie Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 12, 2025

From start to finish it was an exceptional experience purchasing a vehicle from Edgar and the Gillepsie Ford team. More

by HeritageCon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Oct 12, 2025 -

Gillespie Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gillespie Ford are glad to have you as a customer.

October 05, 2025

From start to finish Edgar was great to work with. Didn’t think we would get into a spec’d out Bronco considering we were coming in for a base model! More

by JamesL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Oct 05, 2025 -

Gillespie Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gillespie Ford!

September 15, 2025

I work overnight and Edgar was able to work with me even during his off time! Amazing customer service. More

by JimR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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