Gillman Acura of North Houston

General manager and service department are amazing! !! They always go beyond to accommodate.. also keep me informed of services being performed on my car by video. !! They always go beyond to accommodate.. also keep me informed of services being performed on my car by video. More

Still the worse dealership. After having multiple issues of them adding on a warranty that was not wanted, misleading on the added packages and lying about refunding the money After having multiple issues of them adding on a warranty that was not wanted, misleading on the added packages and lying about refunding the money and sending me a second key. They responded to my review mentioning customer service is so important yet they constantly lie about the status. It has been 2 months without the refund or a second key even though the key was supposed to be send about a month ago. For the refund they said they would get me a copy of the check yet it's been about a month on that as well. More

Always helpful and always quick service. Explain the service. Loaner available if needed. Clean and large waiting area. Explain the service. Loaner available if needed. Clean and large waiting area. More

Great service thank u Gilman team we did not have appointment they accommodated us so fast and washed the car for us , have happy holidays appointment they accommodated us so fast and washed the car for us , have happy holidays More

Absolutely a people place. The team at Gillman Acura has your best interest in mind I had to take a business call and they even offered me a closed office while I was! So Thank The team at Gillman Acura has your best interest in mind I had to take a business call and they even offered me a closed office while I was! So Thankful! Thank you Gillman Acura! More

I always get excellent customer service from Miguel and the entire service team. I recommend Acura to everyone I know the entire service team. I recommend Acura to everyone I know More

Anthony was great! He was clear and very willing to help solve our issues. Clearly dedicated to customer service! He was clear and very willing to help solve our issues. Clearly dedicated to customer service! More

Masum and Gonzalo did a great job! I was purchasing a car for my mother, and they were extremely patient with her and met with her several times to show the features. It says a lot abo I was purchasing a car for my mother, and they were extremely patient with her and met with her several times to show the features. It says a lot about your team. Thank you! More

Always works hard to make sure my schedule and my interests are considered - and respected. They are thorough and communicate what is best for my vehicle while accepting any financial limitations. Th interests are considered - and respected. They are thorough and communicate what is best for my vehicle while accepting any financial limitations. They are definitely MY service people! More

Excellent service. Thanks to all service dept staff and especially to Ron and Garrett. They all care for their customers sincerely. I have been with them since 2019 for Thanks to all service dept staff and especially to Ron and Garrett. They all care for their customers sincerely. I have been with them since 2019 for purchases and services. More