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Ginn Chevrolet

Covington, GA

Overview
Reviews
4.5
155 Reviews
Call Dealership (470) 613-6152

8153 Access Road

Covington, GA

30014

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Showing 155 reviews

March 06, 2026

Very good people, ROB PRUETT General Sales Manager, John Balfour the Sales man.They do a good job. More

by galiltawfik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROB PRUETT, John Balfour
Report | Print
Mar 06, 2026 -

Ginn Chevrolet responded

Thank you for taking the time to leave us such a wonderful review! I'm delighted to hear that you had a great experience with Rob and John at Ginn Chevrolet. I truly appreciate your kind words, and we hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 20, 2026

Yolanda took good care of me, great customer service. They aways do a good job for me! More

by BYRDIEHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
Report | Print
Feb 21, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you received great customer service and that our team consistently takes good care of you. I appreciate your feedback and look forward to serving you again at Ginn Chevrolet! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 17, 2026

Very compassionate and great customer service, and took care of every problem that I had took care of my vehicle ty 😊 More

by lone.eagle40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Feb 18, 2026 -

Ginn Chevrolet responded

Thank you for your review! I truly appreciate your kind words and am glad to hear that you experienced compassionate service at Ginn Chevrolet. Our team is dedicated to ensuring that all your vehicle needs are met. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 16, 2026

Just had the tires on my 2025 EV Equinox rotated at Ginn where I purchased my car last year! Love the folks in the service center! So good at explaining what’s wrong with my car and what they propose as a s More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Yolanda
Report | Print
Feb 17, 2026 -

Ginn Chevrolet responded

Thank you so much for your review! I am glad to hear you had a great experience with our service center at Ginn Chevrolet. It's great to know that our team was able to explain everything clearly regarding your 2025 Chevrolet Equinox EV. We appreciate your recommendation and look forward to serving you again soon. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

February 13, 2026

Great service. Friendly and courteous staff. You feel like family. Couldn't have ask for better service. More

by bfmassey01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Feb 13, 2026 -

Ginn Chevrolet responded

Much appreciated for this wonderful feedback, Massey! I'm delightedto hear that you felt like family during your visit to Ginn Chevrolet. Our team strives to provide friendly and courteous service, and it’s great to know we met your expectations. We look forward to welcoming you back next time! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 28, 2026

They do a good job and timely, but their price is rather steep. The Service Advisors Yolanda and Ashely are very friendly, very knowledgeable and they keep you updated on the progress of repairs. More

by Rev. Noah Nyamaropa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda, Ashely
Report | Print
Jan 29, 2026 -

Ginn Chevrolet responded

Thank you for your feedback, Noah! I am glad to hear that you had a positive experience with our Service Advisors, Yolanda and Ashley, and that you appreciated their friendliness and knowledge. We strive to provide timely service and keep our customers informed throughout the repair process. I understand that pricing can be a concern, and we appreciate your input. We hope to see you again at Ginn Chevrolet for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 24, 2026

As always, the folks at Ginn took very good care of my car and of me. More

by GANN.DAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
Report | Print
Jan 24, 2026 -

Ginn Chevrolet responded

Thank you, Dawn, for your wonderful review! I'm thrilled to hear that our team at Ginn Chevrolet took great care of both your car and you. Your satisfaction is our top priority, and we look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 19, 2026

My battery died and was still in warranty. They replaced and worked me in on a Saturday no questions asked. Battery replaced and I was on my way in about an hour. More

by jujubro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda
Report | Print
Jan 19, 2026 -

Ginn Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that we were able to quickly replace your battery and get you back on the road. At Ginn Chevrolet, we strive to provide efficient and hassle-free service. We appreciate your feedback and hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 14, 2026

My jeep was in the shop for 35 days. No one called me to update me on the status. Every time I called there were a million excuses. They they charged my insurance company twice as much b More

by wilechile0320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janie
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Jan 14, 2026 -

Ginn Chevrolet responded

Thank you for sharing your experience with us. I understand that having your Jeep in the shop for an extended period can be frustrating, especially without consistent updates. Your feedback is important, and I want to address your concerns. I encourage you to reach out to me directly so we can discuss this matter further. At Ginn Chevrolet, we strive to maintain high standards for our service, and your input will help us improve. Thank you for bringing this to our attention. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

January 12, 2026

My 2023 Cadillac CTS has been in your service department since Dec. 16, 2025. I really don't know what's wrong. I sent it in for a simple small oil leak. After that i brought it home and it started skip More

by EARLYHOPE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
Jan 12, 2026 -

Ginn Chevrolet responded

Thank you for reaching out. I understand your concern regarding your 2023 Cadillac CTS and the ongoing issues you've experienced. I appreciate your patience as our service department works to identify the problem and resolve it. Please feel free to contact me directly at Ginn Chevrolet to discuss your situation further. I want to ensure you receive the best assistance possible, and I'll do my best to address your needs. Thank you for your feedback, and I look forward to helping you. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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