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Ginn Chrysler Jeep Dodge, LLC - Service Center

Covington, GA

4.4
99 Reviews

99 Reviews of Ginn Chrysler Jeep Dodge, LLC - Service Center

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June 17, 2025

Customer service is horrible and purchasing a warranty and not being able to use it when you need it is crazy in this economy. Only to collect money and not service customers. I will start going back to C More

by patriceivory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
June 16, 2025

Shantel and Austin are awesome! Staff is excellent! Brian knows a lot about cars! Thank you More

by jacam767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our team, especially with Shantel, Austin, and Brian. At Ginn Chrysler Jeep Dodge Ram, we pride ourselves on our knowledgeable staff and excellent service. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 15, 2025

They provide a very good service, people there are very nice and always try to help!!! More

by ldoniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at Ginn Chrysler Jeep Dodge Ram. Our team is dedicated to providing excellent service, and it's wonderful to know that their efforts are appreciated. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 14, 2025

I g ooo to this facility a lot to get my oil changes. The staff is very pleasant and courteous to me and my daughter. They make you feel like family! More

by woodcherry45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff at Ginn Chrysler Jeep Dodge Ram. It’s great to hear that you and your daughter feel welcomed and valued during your visits for oil changes. We look forward to seeing you both again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 13, 2025

The team consistently delivers an excellent experience. I have no complaints and am very satisfied with the services provided. More

by inkera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shavon Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khadijha Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Shakespeare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We at Ginn Chrysler Jeep Dodge Ram are thrilled to hear that you consistently enjoy an excellent experience with us. Your satisfaction means a lot to our team. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 11, 2025

A great place to do business. Very helpful sales and finance department. Went over everything thoroughly. Shelton was Great and highly recommend going to see him for a vehicle. More

by robertduckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our sales and finance team at Ginn Chrysler Jeep Dodge Ram. Shelton appreciates your recognition and recommendation. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 10, 2025

Everyone was so polite and respectful and answered all of my questions that I had! More

by wilmawatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 10, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! I truly appreciate your kind words about our team at Ginn Chrysler Jeep Dodge Ram. It's great to hear that our staff were polite and attentive to your questions. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 07, 2025

I went in with a problem with my Jeep. The engine light was on and my start/ready light. I sat there for 4 hours. They told me to I needed to replace my engine because my cylinder was back More

by londa30016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t work with sales department
Jun 09, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience. I understand your concern regarding the diagnosis you received during your visit to the Service Department at Ginn Chrysler Jeep Dodge Ram. Being told you need major repairs, only to have a second opinion say otherwise, is understandably unsettling. Your feedback is important and will be shared with the appropriate team for review. If you’d like to discuss your visit further or share additional details, I encourage you to reach out to me directly. Your satisfaction is important to us. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 05, 2025

Going to Ginn Chrysler is family and they always make me feel so special they ALL take Excellant care of me and my car. They are the best and I wouldn't take my truck any where else to be serviced. I call More

by lynnerodum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelton Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know everyones name because they are all great
Jun 06, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that you feel like family at Ginn Chrysler Jeep Dodge Ram and that our team takes excellent care of you and your truck. Your satisfaction and positive experience mean the world to us. We look forward to welcoming you back next time! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

June 01, 2025

Everyone was professional and very friendly, from the service staff to the front desk. Everyone greeted me or said hello. More

by Ram Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall. It was a archive l service not sales appointment
Jun 01, 2025 -

Ginn Chrysler Jeep Dodge Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our professional and friendly team at Ginn Chrysler Jeep Dodge Ram. We appreciate your kind words and hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

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