Girard Nissan - Service Center

I called my Nissan dealership to schedule a routine oil change on my Nissan Rogue. The customer service was great and did accomodate my schedule. I arrived the day of my routine maintenance and was greet change on my Nissan Rogue. The customer service was great and did accomodate my schedule. I arrived the day of my routine maintenance and was greeted very kindly by one of the customer service representatives. The day I arrived, was only 2 days after Hurricane Irene had slammed into Connecticut and I had asked if they had coffee. I was curtiously directed to the area that they had for a cup. I sat in the waiting area and was able to watch a bit of television, seeing how I had not see that for several days as well. It was approximately 1/2 later and Richard approached me to tell me that my cas had been serviced and if I had the time they would wash my vehicle for me. This was also no cost to me. The customer serive, service team and everyone that I spoke to at this dealership always have a smile and are wonderful. You have quite a team here. Thank you... Lynn Perkins More

A visit to Girard Nissan will always be a pleasant one for me. The staff is incredibly nice, the technicians incredibly proficient and the management superb. I always feel like they treat my car as if a for me. The staff is incredibly nice, the technicians incredibly proficient and the management superb. I always feel like they treat my car as if at was their own!! If I move to the other side of the planet, I will still buy all my cars from Girard.... Sincerely, Ronald E. Baratz,DDS More

As long as I was having the front bumper repaired from an accident in a parking lot, I also had some other ding and scrapes repaired. Emil and Keith were friendly and quick and took care of everything with accident in a parking lot, I also had some other ding and scrapes repaired. Emil and Keith were friendly and quick and took care of everything with the insurance company. They also provided a free loaner car for three days! The repair work was excellent. The car looked brand new. I will definitely return to Girard Nissan for any future body repair work. More

Service of personnel at desk was great. Only had one problem. Getting the shuttle. Had expected to ride on the 7:45am one and requested it. Sat and waited until 8:10am and decided to check on where it problem. Getting the shuttle. Had expected to ride on the 7:45am one and requested it. Sat and waited until 8:10am and decided to check on where it was. I was advised the shuttle driver was sent to the DMV and nobody informed the service desk personnel. They got another man to drive me to work. I had an 8AM merchant meeting which I never got to. Next time I will remember to schedule my service visit on a morning when I don't have a committment to anything, but get to my store before opening time. Thanks. Sara Munro More

Richard was very thorough in explaining the service and what was to be done. It was done in the prescribed time. It was done well. The inspection revealed issues with the vehicle and what needed to be done what was to be done. It was done in the prescribed time. It was done well. The inspection revealed issues with the vehicle and what needed to be done. Richard was very cooperative to work with my needs. He was very courteous. More

Brought my car in for its normal oil change along with the recommended fuel injection cleaning service. As always both Kevin and Chuck were outstanding. Chuck also let me know of some upcoming repairs tha the recommended fuel injection cleaning service. As always both Kevin and Chuck were outstanding. Chuck also let me know of some upcoming repairs that will be needed which included my belts and my brakes. It is not necessary to have these done now because if anyone is familiar with brakes, they are not cheap especially when it comes to getting rotors. The one disadvantage to Altima's is that they do go through rotors but that is just the nature of the beast with owning any type of car but at least Chuck gave me a heads up on it so I can start putting money aside to get these things done. I trust no other person to work on my car and that is Chuck. As I have said before in my reviews, he has been the only technician in the past close to 6 years and my car runs like it is brand new. A big thanks goes out to Chuck for his professionalism and his high standards of work. Thank you also to Kevin in Service who always does his best to ensure everything is done and takes care of me with my service bill. Girard Nissan is top notch and all of the employees there are great. I highly recommend everyone to get their cars there. More

Girard Nissan has been one of the best Service Departments that I have worked with. I wish I bought the car there. The dealer that I bought it from has not been honest with me. Departments that I have worked with. I wish I bought the car there. The dealer that I bought it from has not been honest with me. More

My husband and I took our vehicle to this dealership to find out what was wrong with the car. It had a recall on it that the dealership refused to admit even existed. Both a family friend and my father in find out what was wrong with the car. It had a recall on it that the dealership refused to admit even existed. Both a family friend and my father in law are mechanics....they know about recalls. So the dealership decided to give us a list of things that needed fixed. Some probably do. Then they told us that to get my car running again they would have to replace a part that we had literaly just put in the car two days before and what they wanted to charge was insane. We decided to have a friend fix the car. Well when I got in the car we were missing a fairly large sum of money. I called the manager to have it rectified and he pretty much called me a liar. Fine you don't want to replace the money that's one thing. You call your customer dishonest when you have a worker who is a thief....that's just unintelligent. I told the manager as much before hanging up on his monotone about not knowing what we did or didn't have in our car and trusting his workers bla bla bla. These people are crooks. My mistake for being too trusting....their mistake for continuing to have a thief working for them. We won't be going back to this dealership for quite a few reasons. More

The entire staff was courteous, professional, and possessed an extensive knowledge of expertise on the services I had done to my vehicle. They all went above and beyond anything I expected. My car possessed an extensive knowledge of expertise on the services I had done to my vehicle. They all went above and beyond anything I expected. My car was not ready(the repair took longer than anticipated)so they made sure that I had proper transportation. They took care of everything!!!! I can't say enough about my experience with Girard Nissan. I have recommended their service and sales to everyone I know. More

I have been coming to this dealership for 21 years since I purchased/leased my first new 1989 Maxima (through our company Systems Engineering & Analytics)in March of 1990. Richard has always been wonderful I purchased/leased my first new 1989 Maxima (through our company Systems Engineering & Analytics)in March of 1990. Richard has always been wonderful to work with and has always taken very good care of the cars I purchased/leased at your dealership...a 1994 Maxima, 1996 Quest, 2000 Maxima, 2000 Pathfinder and, after a new owner of the Company, a 2003 Maxima, 2006 Maxima, and 2009 Maxima. I currently own a 2006 Infinity G35x which is the car that I am currently having serviced there. I have a great trust in the service provided by Richard and all of the staff in the service department! More