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Gladstone Dodge Chrysler Jeep Ram

Gladstone, MO

2.3
258 Reviews

5610 North Oak Trafficway

Gladstone, MO

64118

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Showing 258 reviews

December 01, 2012

Vehicle has been in shop for 30 days for minor repair. When I offered to purchase another vehicle I was offered 6500 less than I paid for vehicle. More

by tavisheuwer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Used Car Sales - Body Shop
Feb 19, 2013 -

Gladstone Dodge Chrysler Jeep Ram responded

The owner purchased his truck from our used car department in September. In late October he struck a deer with the truck causing an estimated $7,000 damage to the truck. Both front air bags deployed in the accident causing a section of the wiring to be damaged. We ordered a new wiring harness from Chrysler to make a proper repair due to the safety issue. The harness was not available and was on a back order. We provided the customer a replacement vehicle at no charge while it was repaired. The owner did inquire about trading the vehicle. In part due to the timing of his purchase the truck went from 2 years old to 3 years old with the release of the all new 2013 Ram truck about 60 days after his purchase. At the same time his truck aquired $7,000 in damage and he felt he should be given his purchase price on trade in. The damage disclosure and the amount of the damage would require his truck to be worth less on trade. We ultimately offered about $5,000 less due to the damage.

November 08, 2012

I have been searching for Tiguans for a few months now and I was called when they had one they thought I would like in. Clyde stayed the entire time even though he was off to make sure everything went smo More

by TiguanLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clyde
November 05, 2012

I visited this dealership because they had a used vehicle that I was interested in purchasing, and I thought the price was fair. I made an appointment to test drive the vehicle, indicating that I was tavelin More

by aapoppe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Cash
November 01, 2012

Great person to work with, friendly, and gives fair prices. Definitely 5 stars! I love my car, I wouldn't go anywhere else but sands chevrolet. More

by Nlm041
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Honanie
September 22, 2012

Hi! I'm GLTorres. I went to All American Ford in Paramus to lease a car. After sitting with Boris Valencia for a while I drove off with a new Lincoln MKZ. I was sold because he was courteous and p More

by Gltorres59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boris Valencia
August 07, 2012

Had a problem that was addressed and handled perfectly. The General Manager responded to my concerns and saw that it was corrected without hesitation of any kind! More

by abugeater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 21, 2008

I have had my Stratus worked on many times and love the people here they are great to deal with and treat me great even though I am only a 21 year old girl. More

by amberro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 19, 2008

Bought a Jeep Liberty and had a great experience. Good people easy to deal with and great process. Fast and easy! More

by jacksondoodle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
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