Gladstone Mitsubishi - Service Center

Efficient,Honest,people to work on. First my lower arm controller was spotted to be in dangerous condition as all of us know “safety” comes first secondly my abs & sac light comes on set First my lower arm controller was spotted to be in dangerous condition as all of us know “safety” comes first secondly my abs & sac light comes on set a code also their unique values I love it for example the supplying of parts by the owner is awesome they allow it so next my bearing front is something to be change before resetting the code but proffetionally they examine the bearing before putting it and it comes out to be ok they just reset the code and it works fairly I paid 1 hr. Of trouble shooting labor equipment usage shop usage tools and etc. 120/hr. - 12% discount = 108 not bad! More

Avoid these guys for service Made an appointment with service for a recall airbag repair for 9 am and confirmed the repair would take about 2 hours. Arrived at 9 am and was told Made an appointment with service for a recall airbag repair for 9 am and confirmed the repair would take about 2 hours. Arrived at 9 am and was told it would be closer to 3 hours. After call the dealership, it will be about 5 hours & counting. They didn't call us, we had to call them. The service desk techs idea of customer service is definitely lacking. I would avoid these guys for service at all costs. I love my Mitsubishi, but I'll never go near these guys again. More

Waiting area is something to be desired!! We came in on a Saturday morning for an oil change and warranty work at 8am and the service person on duty was very helpful and nice. After we left We came in on a Saturday morning for an oil change and warranty work at 8am and the service person on duty was very helpful and nice. After we left the service area, we looked for the waiting area, and found a couch and a TV in the corner of the showroom, with a popcorn maker turned off. We than found the coffee in a different area, with yesterdays coffee still in the container and no cups. A service person came over and said he would get fresh coffee and cups which was nice. While we waited in this so called "waiting area" they were having a sales meeting out on the showroom floor, we heard a lot of it, which this should be held in a private area, not with customers next to you! No Wifi anywhere. No food or snacks anywhere, except the salesman offered us there breakfast which was sitting in the middle of the sales floor. We declined the offer. This dealership is in a converted warehouse of some type. Must be on tight budget or something. They have been in this location they said for 3 years. But looks like it was recently, since it looks it was just thrown together. The service person came out and suggested a cafe 1/2 mile down the road. We asked if there was a shuttle, and he said not on weekends. So we ended up walking down there to eat, instead of listening to the sales meeting next to us. There are no stores within walking distance to blow some time. So you are stuck in the corner of the showroom on the couch. We have been to Beaverton Toyota and Honda for service for other cars, and can say they have wonderful areas to wait for your car to get serviced. There service areas make your visit very relaxing. This dealership does not wash your car after its serviced. Gives it back to you dirty, but serviced. Will not be back for anything, Will drive up to Vancouver, WA next time for any warranty work. Will get the oil changes done locally. More