Glendale Chrysler Jeep Dodge Ram - Service Center

Service department I brought my ram 1500 truck here to have it service because I knew Blake Hutchcraft who I originally bought the truck from and now he is in the financ I brought my ram 1500 truck here to have it service because I knew Blake Hutchcraft who I originally bought the truck from and now he is in the finance department. Blake introduce me to the service department and I really appreciate the service they give me, not pushy but give me the facts I need to keep my truck in good working order. You just pull up to have your oil change and they take it from there. I would recommend them very highly to anyone wanting to have their vehicle serviced. More

I will be back for sure Dropped my Grand Cherokee off last week for service and I ran into Blake (who I purchased the jeep from at another dealer). Glendale is much closer t Dropped my Grand Cherokee off last week for service and I ran into Blake (who I purchased the jeep from at another dealer). Glendale is much closer to my house though and now that Blake is there I have no reason to buy my jeeps anywhere else. More

Never have a problem with getting my problems resolved. I would like to give Dave in the service department a very big Thank You for all he does for me when I come in with problems. He has always gone out o I would like to give Dave in the service department a very big Thank You for all he does for me when I come in with problems. He has always gone out of his way to resolve my problems. He is very polite and the dealership should be very proud to have him as an employee. He represents what a caring and understanding worker should be. I truly appreciate everything he has done for me. More

Appointment time Went in for a two hour service and I am still sitting here 5 hours later. Don't have any idea when it will be done. And now after 5 hours they found o Went in for a two hour service and I am still sitting here 5 hours later. Don't have any idea when it will be done. And now after 5 hours they found out they have the wrong part.....After the mistake was made Bill did get me a car for the night and the part was ordered for the next day. Both Bill and the service manager did there best to make right a bad situation. I will give them another chance when I need service but when I do make the appointment we will discuss the amount of time and we will be holding their feet to the fire. More

Collision Center Service Dawn and Ashley, at the Glendale Collision Center were very helpful and knowledgeable. Dawn made sure my truck was temporary repaired and safe to driv Dawn and Ashley, at the Glendale Collision Center were very helpful and knowledgeable. Dawn made sure my truck was temporary repaired and safe to drive prior to my scheduled appointment. Dawn also arranged to have my Safety Recall addressed while the truck was in the shop. Dawn made sure my truck was completed on time and ready to go. The repair work was excellent. More

Smooth transition! I came into the dealership for an oil leak on a Saturday...after listening to Steve about leasing he worked quickly to make my transition into an upgr I came into the dealership for an oil leak on a Saturday...after listening to Steve about leasing he worked quickly to make my transition into an upgraded vehicle smooth and pain free! Rich then made the financing end of the deal work without a hitch! Both Steve and Rich are big reasons I made the decision to move forward and why I keep come back to Glendale Dodge! More

Couldn't of been better! At dealership with my Jeep Grand Cherokee for oil change & left with brand new 2015 Town & Country. Extremely pleased with the service of my Jeep and At dealership with my Jeep Grand Cherokee for oil change & left with brand new 2015 Town & Country. Extremely pleased with the service of my Jeep and the price received for trade-in to purchase Town & Country. More

Service After the Sale I bought a Chrsyler 300 about 18 months ago from Zac Underwood. He was great to work with . I have another Chrysler so I'm sometimes at the dealer ( I bought a Chrsyler 300 about 18 months ago from Zac Underwood. He was great to work with . I have another Chrysler so I'm sometimes at the dealer (but not for my 300; its never needed any service). Zac always says hi and asks about my car and my family. A few weeks ago I decided to get a sunroof and backup camera installed on my 300. Zac worked pretty hard to get exactly the equipment I wanted at a reasonable price. When it was all done, they charged me even LESS than the price we'd agreed on. In addition to Zac, everyone at the dealership is friendly and business-like. I'm a very satisfied customer. More

I own three Jeeps. This was blantant poor representaion of a potentially deadly situation with Upper Ball Joint separation of my passenger front tire. Entire Wheel wound up off the car, hub tire and all, f of a potentially deadly situation with Upper Ball Joint separation of my passenger front tire. Entire Wheel wound up off the car, hub tire and all, flat on the pavement and I had just had this checked at another Jeep Dealer (Lou Fusz) and they cleared it without incidence. NO RESPONSE FROM JEEP AND GLENDALE DID NOT GO TO JEEP WITH ANY DATA from the internet that I had pointed out to them showing this was a COMMON PROBLEM in Jeep Grand Cherokee and it should be investigated further by Jeep! Waterway will not even put Jeep Grand Cherokee older than 2011 into their car wash as a corporate wide statement of how this exact issue can be exacerbated by their movement of the car through the wash. My after thought is that I thankful this didn't have an effect on my life, but I am certain they would have responded to that issue. Watch your wheels on Jeep Grand Cherokee for Upper U Joint issues and don't expect Jeep to stand behind this at ALL. I am personally having this investigated further. I know this won't get on their site but it should before someone is killed by this issue. More