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Glenn Polk Chevrolet Buick GMC of Gainesville

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.8
65 Reviews
Since 1995, Glenn Polk Chevrolet Buick GMC of Gainesville has proudly served Gainesville, TX with outstanding sales, service, and support as part of the trusted, family-owned Glenn Polk Auto Group. We offer new Chevrolet, Buick, and GMC models, plus quality pre-owned options. With additional locations offering new Ford, Chrysler, Dodge, Jeep, RAM, Fiat, and more Chevrolet vehicles, we ensure a match for every driver. Our expert Service and Parts teams deliver top-tier maintenance, repairs, and OEM parts to keep your vehicle performing its best—long after you leave the lot. Call today with any questions or for directions—at Glenn Polk, we earn your business every day!
Contact Dealership

1608 West Hwy 82

Gainesville, TX

76240

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Showing 65 reviews

December 09, 2025

Great place to take your car they got me in and fixed the problem on my car didn't even have a appointment More

by rfrazierz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this. I’m glad to hear Theresa and the team were able to get you taken care of right away, even without an appointment. We love being able to help people get back on the road quickly. Appreciate you coming to us and look forward to helping again whenever you need anything.

December 09, 2025

Quick appointment availability; staff was extremely cordial and polite; very dependable and efficient. Overall rating for this visit A+ More

by DiamondGirl45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Heck yeah....A+ :) Thank you for sharing this. I’m glad our team was able to get you in quickly and take great care of you throughout your visit. Looking forward to seeing you again whenever you need anything.

December 06, 2025

They are the nicest people . When I go there for my oil changes they always get me right in on time. They are friendly but professional. I have traded with them several times ver More

by Marleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Marleen. I really appreciate you sharing this. It means a lot to hear that our team takes good care of you and gets you in on time. We want everyone to feel comfortable and welcomed when they’re here. Grateful for your continued trust and the chance to serve you each time you visit.

December 06, 2025

Paulo services all my car and always does excellent work. Definitely recommend to everyone love working with him. More

by Lilyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Lily. Paulo will be so glad to hear this. He truly cares about taking great care of people and their vehicles, and it means a lot to see that shine through. We appreciate you recommending him and trusting us with your car. Looking forward to helping you again down the road.

December 05, 2025

Fast and great service. Thanks so much. Everyone is really nice. I will be back again. More

by JamieLeigh32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Jamie. I’m really glad to hear Paulo, Theresa, and Cory took great care of you. They’re an awesome group and I appreciate you recognizing their work. Thanks for coming to see us and for the kind words. We’ll be here when you need us again.

December 05, 2025

Very good and quick service. Employees are very friendly and helpful They answer all our questions. Overall everything excellent. More

by Steveandjudy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Loggains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aspen Knifong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Steve and Judy. I’m glad to hear our team took good care of you and made everything quick and easy. Friendly service and clear answers are things we really focus on, so I appreciate you sharing that.

December 05, 2025

The best Chevy service department in the area. I always have great experiences here. Theresa is awesome More

by brookev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Brooke. That means a lot to hear. I’m really glad Theresa and our Chevy service team continue to take great care of you each visit. We’re grateful for your trust and always here whenever you need us.

December 03, 2025

Theresa is an amazing advisor at Glenn Polk! She always makes sure that my appointments go well and keeps me informed on what is going on! I highly recommend Glenn Polk Gainesville! More

by taylormayes0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Taylor. I’m glad to hear Theresa West took such great care of you and kept you updated throughout your visit. She does an awesome job, and I appreciate you mentioning her dad, David, our General Sales Manager, as well. We’re grateful for your trust and look forward to helping you again whenever you need us.

December 03, 2025

Did not fix my car. Said come back with the engine running next time. Can’t read past alerts that have come on but I can in my GMC app. Wasted my time and car is still b More

by Krissylou2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paulo Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 03, 2025

Glenn Polk Autogroup has always been wonderful to work with. I’m always impressed with the service that each employee gives! More

by Ashtyn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Ashtyn. I really appreciate you sharing this. I’m glad to hear Paulo and our team continue to take great care of you every time you visit. We’re grateful for your trust and look forward to being here whenever you need us.

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