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Glenn Polk Chevrolet Buick GMC of Gainesville - Service Center

Gainesville, TX

4.8
18 Reviews

18 Reviews of Glenn Polk Chevrolet Buick GMC of Gainesville - Service Center

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September 24, 2025

The service here is 10stars! Such a friendly and knowledgeable group that actually keep you updated and go over and beyond to service my car! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Lori, for this amazing review! Cory, Paulo, and Theresa will be thrilled to hear your kind words. Going above and beyond, keeping you updated, and delivering friendly, knowledgeable service is exactly what we strive for every day. Your “10 stars” made our day, and we’re grateful for your trust and support!

September 23, 2025

Scheduled service,work started on time and completed quickly. Paulo always is courteous and keeps me informed as work progresses.. Thank your whole team!! More

by eichen47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent and Theresa
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Sep 23, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this! We’re glad your service was started on time and finished up quickly. Paulo does a great job keeping our guests informed, and we’re proud to have him on the team. We’ll pass your thanks along to the whole crew, and we appreciate your support!

September 23, 2025

Always prompt and courteous service. Have been there several times, never a problem at all. More

by Davidandcheryl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 23, 2025

I was very satisfied with the service I received at the dealership. But I couldn’t have been more satisfied when I first laid eyes on my truck, perfect. More

by cicciaanthony86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
David West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this! We’re glad the service met your expectations, but even more excited to hear that seeing your truck for the first time was perfect. That’s the kind of moment we love being a part of. We appreciate your business and hope you enjoy every mile!

Sep 23, 2025 -

cicciaanthony86 responded

If I’m ever in the interest of getting another truck, I will definitely come to you

Sep 23, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you so much, we would love that:::::)))) Please send us all your friends and family.

September 22, 2025

PAULO TOOK CARE OF ME WHEN MY TIRE WENT FLAT HAD THE TIRE IN STOCK GOT ME BACK ONTHE ROAD More

by Bgay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this! We’re glad Paulo had the tire in stock and was able to get you back on the road quickly. He takes great care of our guests, and we’re proud to have him on the team. We appreciate your business!

September 21, 2025

Super helpful excellent customer service. The tech was very knowledgeable. They did a really good job. They helped us out on a long road trip kept us going on our way. Took an attack off of a More

by Diamondlvtowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 19, 2025

Always great service. They kept us notified of progress. Very efficient and thorough. Thank you! More

by jhudson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you for sharing this. I am glad Theresa and the team kept you updated and made sure everything was handled efficiently. That kind of thorough service is exactly what we strive for every day.

September 18, 2025

Paulo is a professional and honest service writer, he always takes good care of me. I highly recommend him and have referred friends and family to him. More

by Neil.bowie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Glenn Polk Chevrolet Buick GMC of Gainesville responded

Thank you, Neil. I am glad to hear Paulo Gutierrez continues to take such good care of you. His professionalism and honesty really stand out, and your referrals of friends and family mean a lot to us. We appreciate your trust!

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