Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Glenn Polk Chrysler Dodge Jeep Ram Fiat

Gainesville, TX

Overview
Employees
Reviews
Vehicles
4.9
98 Reviews
For over 30 years, Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, has exemplified family-owned excellence by delivering outstanding sales, service, and support. As part of the Glenn Polk Auto Group, we prioritize customer satisfaction and community trust. Discover new CDJR models and certified pre-owned vehicles in our Gainesville showroom. Our Service Center handles all maintenance, and our Finance Center offers flexible payment plans. Through Glenn Polk Auto Group, you can also shop Chevrolet, Buick, GMC, and Ford nearby. Call Glenn Polk Chrysler, Dodge, Jeep, Ram, and Fiat in Gainesville, TX, today with any questions or for directions, and let us help you find the perfect vehicle.
Contact Dealership

4330 I-35

Gainesville, TX

76240

Directions

Filter Reviews By Type

Showing 98 reviews

September 21, 2025

I was pleased with the service that they gave me. They were nice to me More

by Josette.carson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Report | Print
Sep 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Josette. We’re so glad you felt well taken care of and treated kindly throughout your visit. That’s exactly the experience we want every guest to have. We appreciate your support and look forward to seeing you again!

September 21, 2025

I have bought 8 vehicles from Joel Gomez. Starting back in 2009. Best day ever I called joel and said hey we need a mini van and a fully loaded ram truck. He finds the vehciles we meet him More

by jazzydawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nugent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Polk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this incredible review. Eight vehicles since 2009...that kind of loyalty says so much. Joel has been part of the Polk family team for many years, and his dedication to finding exactly what his customers need is unmatched. The fact that you continue to trust him time and again is a true testament to the way he takes care of people. We are grateful for your trust and proud to have Joel on our team!

September 21, 2025

Cobey Montgomery was a Rockstar! Justin and Jeff sealed the deal and made it an easy process! More

by lewiscsams
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Cobey Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff I think was his name, Justin Lobaugh
Report | Print
Sep 22, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Lewis! YES....Cobey is absolutely a rockstar, and we’re pumped to hear Justin and Jeff helped wrap everything up smoothly for you. That’s what we’re talking about, a team effort to make the process easy and enjoyable. We appreciate your business and hope you’re loving the ride!

September 20, 2025

Great experience Justin really knows his inventory. I really didn’t know what I wanted but he helped me More

by Laterr90
Recommend Dealer
Yes
Employees Worked With
Justin Lobaugh
Report | Print
Sep 21, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad Justin was able to guide you with patience and clear communication to find the right fit. His knowledge of the inventory really shines, and we are grateful for your trust.

September 19, 2025

Great experience, easy to work with, great team, great vehicles to choose from, truly help YOU out More

by hugojch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad to hear the process was easy and that our team and selection made such a positive impact. Helping people find exactly what they need is what we are here for.

September 18, 2025

Best place for Ram Trucks. Shopped all over DFW. 3.9 and huge discounts. I’ll refer anyone and everyone More

by js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Gomez
Report | Print
Sep 18, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you, Jeff. I am glad to hear we were able to beat the big-city deals and earn your business on a Ram truck. Getting you the right price with the right experience is what we strive for, and your willingness to refer others means a lot. That’s what I’m talking about!

September 18, 2025

Excellent inventory with various trim models and packages to choose from. Competitive pricing and large discounts currently being offered. Employees are very knowledgeable and helpful. More

by Happy Camper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for sharing this. I am glad Vincent, Liz, and the rest of the team made a strong impression while helping you explore our inventory. Competitive pricing paired with knowledgeable employees is exactly the experience we want for our customers. We are grateful for your support!

September 14, 2025

The customer is always right. Not in my case. He covered up for his incompetent mechanic. Their incompetence could cost me my life because of a problem they created. The fuel pump More

by maddogcat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Lunde
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2025 -

Glenn Polk Chrysler Dodge Jeep Ram Fiat responded

Thank you for your feedback. I want to start by apologizing for the frustration and concern this experience caused you. I personally spoke with you along with our Service Manager, Eric, and we do understand why you were upset. At the same time, I also feel it is important for anyone reading this to understand our side of the situation. When the vehicle came to us, it had already been worked on extensively, and much of it was in poor condition. We explained what it would take to properly repair everything, and those recommendations were fully documented on your receipt. Unfortunately, you chose not to approve that additional work. When you picked the vehicle up, Eric and our team explained several times that certain repairs still needed to be completed before the vehicle could be driven. Eric was not trying to cover for a technician — he was simply re-explaining what was already documented. While we regret how things unfolded, I want to assure you and others that safety is always our top priority. We take these matters seriously, and our family’s reputation of over 30 years in this community has been built on taking care of people with integrity.

1
...
9
10