
Global Auto Outlet
Marlow Heights, MD
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16 Reviews of Global Auto Outlet
I would strongly caution anyone considering doing business with Global Auto Outlet. I called four separate times, once on Friday and three times on Saturday just to get a quote, pictures and infor business with Global Auto Outlet. I called four separate times, once on Friday and three times on Saturday just to get a quote, pictures and information on a Range Rover. After being transferred around and speaking with several people, I was told repeatedly that “we’re very busy.” One representative even admitted that their managers tell them not to worry about callers, only to focus on whoever happens to be standing in front of them. After I explained that I had already booked a flight from Los Angeles and was ready to pay cash for the vehicle, I was finally told that the car was sold or unavailable. This makes no sense how do you not know what cars you have in stock? Why would you not return phone calls or involve a manager when someone is prepared to purchase? For 2 days no one knows what's going on. Is this indicative of their attention to detail regarding the quality of their vehicles. Raisies suspicion for me. First impressions are everything in the car business, and unfortunately, Global Auto Outlet failed at every step. The lack of professionalism, communication, and accountability raises serious concerns about what’s really going on at this dealership. More
Classic bait-and-switch operation. While actively negotiating a vehicle listed at $25,000, the price inexplicably shifted multiple times — first dropping to $19,996 with a so-called “o While actively negotiating a vehicle listed at $25,000, the price inexplicably shifted multiple times — first dropping to $19,996 with a so-called “outlet discount,” then jumping to $22,995 with no coherent explanation. To make matters worse, Fredrick informed me they would not honor the clearly advertised $1,000 coupon from their own website. As it turns out, they don’t even own the vehicles — they’re acting as middlemen, farming out inventory to third-party sellers. This is deceptive, unethical, and an insult to any informed consumer. Avoid this dealership at all costs — it’s a textbook example of manipulative, dishonest sales practices. More
RUN don't walk from these guys. ... I should have done my research BEFORE getting to a purchase point with Global Auto. ALL of the previous reviews were exactly what happened to m ... I should have done my research BEFORE getting to a purchase point with Global Auto. ALL of the previous reviews were exactly what happened to me. - Advertised cars are not available - Sarah (on-line sales) is impossible to reach via text or phone - Advertised prices is NOT the final (or remotely close) to the final price - Sale personnel at the dealership are of limited help or value in the process Buyer beware - used cars sales is already a SHADY business, these guys are some of the most shady. More
Great service and and very honest 👏 I would highly recommend Wali the GM he was very up front and very smooth process and make sure you leave happy they will definitely go above and beyond recommend Wali the GM he was very up front and very smooth process and make sure you leave happy they will definitely go above and beyond More
Coming to Global-Auto I felt very great during the process. Even on a busy day , the employees were engaged during the entire process. I would recommend Ruthie she was very detailed , an precise. Im g process. Even on a busy day , the employees were engaged during the entire process. I would recommend Ruthie she was very detailed , an precise. Im glad to know that i was in good hands. The Management Whali , did such amazing job as well he answered any questions i needed to be done. I also want to thank the finance department Deja, she was on top of everything & made the signing process as quick as possible. Please go down to Global-Auto you wont be disappointed! More
The employees were great. I came in for a vehicle & they were helpful & patient with me. I purchased the 2016 Chevy Silverado Pick-Up it’s exactly what I was looking for. Ruth I came in for a vehicle & they were helpful & patient with me. I purchased the 2016 Chevy Silverado Pick-Up it’s exactly what I was looking for. Ruthie was a great saleswoman I would recommend her to more of my friends & family. Management Whali was great he made sure I was able to get the vehicle by any means , Also Deja was great, she didn’t waste anytime on me signing she was very speedy. Please come check them out , you won’t regret it! More
London Watson made everything happen for me ! She provided excellent customer service and made the process easy to understand. I didn’t feel pressured to purchase which is always great ! Thanks a She provided excellent customer service and made the process easy to understand. I didn’t feel pressured to purchase which is always great ! Thanks again London, and I will come back to work with you again when it’s time for my next car ☺️ More
I had been talking to someone over text for a couple of days about buying a car I drove over 30 minutes to come test drive these cars. Once I got there the salesman told me that both cars had already been days about buying a car I drove over 30 minutes to come test drive these cars. Once I got there the salesman told me that both cars had already been sold. I would’ve really appreciated being notified that both cars had sold days prior to be coming in because it was a wasted trip. More
Where do I begin these guys are top notch and they are extremely respectful and honest guys I bought a e class from them I told them to fix a couple of things I didn't like they where totally cooperative extremely respectful and honest guys I bought a e class from them I told them to fix a couple of things I didn't like they where totally cooperative with me throughout the whole process. During the process of fixing the car these guys noticed a major recall and switched me out the car got me into a 2018 these guys are honest working gentlemen I'll referr these guys to anyone very upscale professional business here at global auto More