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Golling Chrysler Dodge Jeep Ram of Grosse Pointe

Detroit, MI

4.4
7 Reviews
It is our mission to be the automotive home of drivers in the Detroit MI area. We provide a vast selection of new and pre-owned vehicles, exceptional car care and customer service with a smile! Speaking of new models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Detroit.
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18001 Mack Avenue

Detroit, MI

48224

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Showing 7 reviews

December 06, 2025

I don’t usually go out of my way to leave a review (bad, I know) but the service I received from my salesman, Ryan Berger, was so pleasant & efficient I just couldn’t let his professionalism go unnoticed! H More

by rozgirl2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

My vehicle has now been at this location for over two months. I was initially informed that the delay was due to waiting on a hub delivery. Five weeks later, I learned that this was not the actual issue. More

by Aclynn
Recommend Dealer
No
Employees Worked With
Jesse
Dec 08, 2025 -

Golling Chrysler Dodge Jeep Ram of Grosse Pointe responded

We are sorry that your are dissapointed , after several attmepts to determine where your failure was we had to call in corporate as we were unable to find the cause of your problem. When we ask corporate to come out we are at their will since these engineers travel nationwide. It took them quite sometime to locate the problems and these are the people who build the cars. Below I will paste their findings: As a follow up this vehicle was a no crank no start with no DTCs present in the system. Voltages for CAN-C where normal (c+ 2.9v, C- 2.1v). Termination resistance was perfect at 60 0hms. KIN function was cycling ignition from Off to ACC to RUN without cranking. FOBIK would lock and unlock vehicle as well telling me that the RFH was actually communicating even though it was orange on topology. Started to inspect all wiring where a GPS tracker could be placed removed IPC and Radio modules without finding any abnormalities. Continued on to BCM area no problem found went back to Drivers side A pillar where Connector No: X5010A is located a GPS tracker was found installed to the CAN-C network the installers used factory tape to hide the Tracker which made it a little difficult to find. I cut off the ground to the tracker and now the vehicle starts and runs as designed. Vehicle starts and runs as intended at this time, customer concern has been resolved. See attached pictures. As it turns out you had purchased a used vehicle that had been modified by a previous owner and the problem was the aftermarket GPS that had been hidden with factory tape. I understand your frustration but we wanted to get to the issue of your problem and not give you your vehicle back without a fix.

December 04, 2025

This dealership truly makes you feel like family from the minute you walk through the doors. Very thorough process and even better pricing. Go check them out, you won’t regret it. More

by Jeepgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Threat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Lucido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

Ryan Berger was great and easy to work with. He went out of his way to get us a great deal, and made the process very easy. Will recommend him to everyone More

by ice824
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Lucido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2025

The dealership has improved significantly since new ownership took over. We worked with a Ryan and couldn't have been more happy with the level of service provided More

by qwerty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

My buying experience with Mike Threat and Golling of Grosse Pointe was top notch. Very happy with the customer service and my new Grand Cherokee. More

by ninnin220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Threat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Lucido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2025

great staff and service! !! will be coming back for sure great from start to finsh More

by me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.