Golling Chrysler Dodge Jeep Ram of Grosse Pointe
Detroit, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 7 reviews
I don’t usually go out of my way to leave a review (bad, I know) but the service I received from my salesman, Ryan Berger, was so pleasant & efficient I just couldn’t let his professionalism go unnoticed! H I know) but the service I received from my salesman, Ryan Berger, was so pleasant & efficient I just couldn’t let his professionalism go unnoticed! He was very knowledgeable & easy to work with. More
My vehicle has now been at this location for over two months. I was initially informed that the delay was due to waiting on a hub delivery. Five weeks later, I learned that this was not the actual issue. months. I was initially informed that the delay was due to waiting on a hub delivery. Five weeks later, I learned that this was not the actual issue. I then waited more than a month for a corporate technician to inspect the vehicle, as the problem could not be identified. During this time, the appointment was rescheduled twice. Despite multiple attempts to request escalation through the service manager, Jesse, I was repeatedly told comments such as, “I don’t control their schedule,” and my favorite “We didn’t make the car.” Way to stand with your product! After posting a negative reviews, not one but two corporate technicians finally arrived, and the issue was reportedly identified. I am hopeful the repair will be completed by tomorrow. I do, however, want to highlight the exceptional service from my advisor, Roxann. She provided consistent weekly updates—even when there was no new information—and always treated me with patience and understanding. She never made me feel like an inconvenience, and her professionalism stood out throughout this entire experience. She is truly deserving of recognition, and I hope Golling realizes how fortunate they are to have her. More
This dealership truly makes you feel like family from the minute you walk through the doors. Very thorough process and even better pricing. Go check them out, you won’t regret it. minute you walk through the doors. Very thorough process and even better pricing. Go check them out, you won’t regret it. More
Ryan Berger was great and easy to work with. He went out of his way to get us a great deal, and made the process very easy. Will recommend him to everyone He went out of his way to get us a great deal, and made the process very easy. Will recommend him to everyone More
The dealership has improved significantly since new ownership took over. We worked with a Ryan and couldn't have been more happy with the level of service provided ownership took over. We worked with a Ryan and couldn't have been more happy with the level of service provided More
My buying experience with Mike Threat and Golling of Grosse Pointe was top notch. Very happy with the customer service and my new Grand Cherokee. Grosse Pointe was top notch. Very happy with the customer service and my new Grand Cherokee. More
great staff and service! !! will be coming back for sure great from start to finsh !! will be coming back for sure great from start to finsh More



