Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

Overview
Employees
Reviews
Vehicles
4.6
1,646 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Contact Dealership
View Awards

N88 W14300 Main St

Menomonee Falls, WI

53051

Directions

By Type

Showing 1,646 reviews

June 21, 2025

Good service by the mechanics and technician. I'm great full of the service provided and Angelo. More

by riverq66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo
Report | Print
Jun 21, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

June 19, 2025

As always, the staff at Gordie Boucher Ford were outstanding. And it was just this one time. They always deliver the best experience, I won’t trust my Ford Ranger to anyone else! More

by marklamkin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Menomonee Falls. We look forward to having you as one of our valued customers for many more years to come! Alex Hienz Service Manager 262-225-9010

June 19, 2025

Joe was super helpful and responsive Tech call was such a great way to learn More

by Annmarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jeff Samp General Sales Manager 262-225-9010

June 19, 2025

Always delivers as promised. They stand behind their product and do a great job with pickup and delivery. More

by dheld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

June 18, 2025

They were friendly and efficient. The waiting area was clean and the coffee was good! More

by ERINMALONE73
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 18, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

June 16, 2025

Excellent service and experience. Smooth and swift purchase, and got everything I wanted as far as bells and whistles in the exact make/model I asked for. More

by CLA0316
Recommend Dealer
Yes
Employees Worked With
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milan Fridl
Report | Print
Jun 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Gordie Boucher Ford of Menomonee Falls! Jeff Samp General Sales Manager 262-225-9010

June 16, 2025

Emil and Mike in Sales were really pleasant to deal with, and we are enjoying the new Bronco Badlands. We'll be return customers for sure. More

by david
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Gordie Boucher Ford of Menomonee Falls are glad to have you as a customer. Jeff Samp General Sales Manager 262-225-9010

June 15, 2025

Thank you all for yours assistance! Special shout out to Tina! Enjoy your Sunday! Thanks again More

by RWEISS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sandbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jeff Samp General Sales Manager 262-225-9010

June 13, 2025

I’ve asked for a call back for 3 days in a row. No call…It’s a simple question but the lack of response really says all I need to know about their customer service More

by Dgerke
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo
Report | Print
Jun 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Alex Hienz Service Manager 262-225-9010

June 13, 2025

Horrible. The fix to my vehicle is still not acceptable and the service manager did not show up for a scheduled appointment that he suggested. He also never ca More

by LFRANK11
Recommend Dealer
No
Employees Worked With
Angelo Gagliano and the Service Manager Alex
Report | Print
Jun 16, 2025 -

Gordie Boucher Ford of Menomonee Falls responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Alex Hienz Service Manager 262-225-9010

1
2
...
165