Gordie Boucher Village Ford of Thiensville - Service Center

Excellent in all ways. Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! More

Recently, my F250 tail light needed replacement. On my way to work, with no appointment, I stopped by Gordie Boucher Village Ford's service desk to see if they could look at the tail light, confirm On my way to work, with no appointment, I stopped by Gordie Boucher Village Ford's service desk to see if they could look at the tail light, confirm the correct part and order the new light. Angie asked on their technicians to take a quick look to confirm the correct part. She then ordered the part. A couple of days later, in the morning, she called saying the part was in and asked when it would be convenient for me to bring my truck in for the light replacement. I asked if they have openings in the next couple of days. She said if I brought the truck in that morning and left it at the dealership, they could have the new tail light installed yet that day. Great. I dropped the truck off and within a couple of hours she called to tell me the truck was ready. Angie, Tim and Adam always go out of their way to make things convenient for their customers. And we always receive the highest quality of service. That's why our family trusts Gordie Boucher Village Ford of Thiensville service department to keep our vehicles safe and on the road. Thank you, Angie. More

Great staff, completely satisfied with the work done on my truck. Would recommend highly service center highly my truck. Would recommend highly service center highly More

Great experience with professional kind people going the extra mile! You’ll appreciate their expertise and help! extra mile! You’ll appreciate their expertise and help! More

The quality of the work was excellent, how the work was done and scheduled was ridiculous? done and scheduled was ridiculous? More

Out of their way to help us. Researched issues might cause noise. Professional, patient ,informative Researched issues might cause noise. Professional, patient ,informative More

Great people to deal with i really enjoyed the process. The vehicle was all ready to gowhen they said The vehicle was all ready to gowhen they said More

I really appreciate the communication throughout the process. The delivery service was very convenient. I’m a huge fan of Gordon Boucher Thiensville! process. The delivery service was very convenient. I’m a huge fan of Gordon Boucher Thiensville! More

This will be my repair facility going forward. They got me in the next day when 2 other Dealerships couldn’t get me for a week & the other said 11 days. They kept me in the loop & completed the wo They got me in the next day when 2 other Dealerships couldn’t get me for a week & the other said 11 days. They kept me in the loop & completed the work in a day. More

Service was fast! I like the videos the mechanic sends you about your car. Staff was nice and friendly. I like the videos the mechanic sends you about your car. Staff was nice and friendly. More