Gosch Ford Temecula - Service Center

Customer Service Excellence My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealers My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealership. She kept me updated about my vehicle and I was able to pick it up at lunch. No wonder she is highly recommended by her customers! More

Rachelle is the bomb She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very a She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very attentive. Nothing gets by her. We just love her to pieces! More

Service Department Rocks I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and tha I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and that is just so incredible. She deserves a raise!! More

Service Visit Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and hel Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and helpful. More

Service Rep Rachelle Long She is very helpful and knowledgeable. She makes sure that you are well taken care off and takes care of all your vehicle service needs. She is very t She is very helpful and knowledgeable. She makes sure that you are well taken care off and takes care of all your vehicle service needs. She is very thorough and detailed. More

Awesome Service Rachelle Long was my advisor and she provided excellent customer service. My vehicle was ready sooner than promised and it was washed! I will recommen Rachelle Long was my advisor and she provided excellent customer service. My vehicle was ready sooner than promised and it was washed! I will recommend her to everyone I know!! More

Nick was great! Nick in service at Gosch Ford Temecula was fun and thorough. He made me laugh and you can tell he genuinely cares about the customer experience. Even Nick in service at Gosch Ford Temecula was fun and thorough. He made me laugh and you can tell he genuinely cares about the customer experience. Even scheduling my first service appt on the phone with Tamara was fun and enjoyable. I drive a ton for work and I’m on my third Ford Focus in a row so great job Nick and great job Gosch in Temecula! More

Very helpful Was able to answer every question I had and was very helpful and informative. Very nice as well! 10/10 would recommend her to anyone! Was able to answer every question I had and was very helpful and informative. Very nice as well! 10/10 would recommend her to anyone! More

GREAT HONEST SERVICE ONE PERSON THAT WAS ABLE TO ANSWER QUESTION WITHOUT TRYING TO SELL THIS MEANS A LOT TO ME !!!!!!! LOVE THIS DEALERSHIP AND THE SALES IS ALSO HELPFUL ONE PERSON THAT WAS ABLE TO ANSWER QUESTION WITHOUT TRYING TO SELL THIS MEANS A LOT TO ME !!!!!!! LOVE THIS DEALERSHIP AND THE SALES IS ALSO HELPFUL More

Rachelle is awesome I have known Rachelle for 20 years and I have followed her thru out the years and continued to buy ford vehicles cause of her excellent customer servi I have known Rachelle for 20 years and I have followed her thru out the years and continued to buy ford vehicles cause of her excellent customer service skills. More