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Graff Toyota
Burns Harbor, IN
254 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 254 reviews
February 17, 2026
Very easy to make an appointment. All the people are nice and helpful. All the work was done in a very reasonable amount of time. Could not have been better. All the people are nice and helpful. All the work was done in a very reasonable amount of time. Could not have been better. More
by SBANGS4
Verified Customer
February 16, 2026
Well attended and polite. Service was only what was necessary. Waiting room was very accommodating. May be music piped in could be eliminated. Service was only what was necessary. Waiting room was very accommodating. May be music piped in could be eliminated. More
by Dennis.guernsey
Employees Worked With
Young woman, small stature.
February 16, 2026
I had an intermittent problem with my cruise control, often not working, but the cruise control worked when I was at Graff. Nothing could be found. often not working, but the cruise control worked when I was at Graff. Nothing could be found. More
by FKASLE1804
Employees Worked With
February 13, 2026
Helpful without any xxxxxxxx that Illinois dealerships try to pull Andre was very helpful and knowledgeable try to pull Andre was very helpful and knowledgeable More
by khedgeman
February 11, 2026
The owner Mr Banks cares about his customers and corrects any issues immediately with respect and professional courtesy. any issues immediately with respect and professional courtesy. More
by al6003
Employees Worked With
Other Employees :
Umang is a great person with passion and dedication.
February 10, 2026
Efficient and quick TBH. You should be texting my husband phone number not mine. I wasn't there and he just told me it was good. He was more surprised he could get an appoint You should be texting my husband phone number not mine. I wasn't there and he just told me it was good. He was more surprised he could get an appointment right away. More
by KOLA2001
