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Grand Prize of Nanuet
Nanuet, NY
836 Reviews
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October 28, 2025
Beware when you look through the reviews — you’ll notice many people complaining about the same issue: the dealership ignores your calls, texts, and emails once they’ve made the sale. I was sold a Certif many people complaining about the same issue: the dealership ignores your calls, texts, and emails once they’ve made the sale. I was sold a Certified GMC Yukon XL, and because of their negligence and lack of communication, I ended up losing over $11,500 in negative value. Now that I’m trying to recover some of that loss, I’m being completely ignored — no one responds to calls, texts, or emails. I can provide emails and phone records to prove how many times I’ve reached out with no response. This is a slump dealership hiding behind a nice GMC logo — don’t fall victim to the same experience. More
by moshe4822
Employees Worked With
Wilbur
November 01, 2024
Marilyn Bergin and the staff at Grand Prize Chevrolet made my used car buying experience the easiest purchase of my life. Zero hiccups, even though I did buy an off brand from them. Kudos to Marilyn and made my used car buying experience the easiest purchase of my life. Zero hiccups, even though I did buy an off brand from them. Kudos to Marilyn and the team. More
by Chris f
Employees Worked With
Marilyn Bergin, DAS Reputation Management
November 28, 2023
Great 👍 place to buy cars go to see Michelle she’s the best 🥰 with her u cannot ghetto out without ur dream 🚘. .go go with Michelle beautiful lady 😊 best 🥰 with her u cannot ghetto out without ur dream 🚘. .go go with Michelle beautiful lady 😊 More
by Marthe Louissaint
Employees Worked With
Michelle
September 01, 2023
After leasing 2 vehicles from Grand Prize, I returned to re-lease my 3rd. The discrepancy between my vehicles actual cash value and their appraisal was over $3000. We ended up leasing a Trax from a dealer a re-lease my 3rd. The discrepancy between my vehicles actual cash value and their appraisal was over $3000. We ended up leasing a Trax from a dealer and getting $2600 in equity. Pigs get fed and hogs get slaughtered. More
by mdphilippbar
Employees Worked With
Phil Rossinsky
August 18, 2023
I wrote a glowing review of Will P, the day of my final transaction. Since then, seems all that was told to me has NOT been 100 percent truthful. Got my lease, once $ put down & I drove off..things came up transaction. Since then, seems all that was told to me has NOT been 100 percent truthful. Got my lease, once $ put down & I drove off..things came up; not as I was told..be wary!! More
by ALEETS44
Employees Worked With
Wilbur Pacheco
May 27, 2023
Second lease handled by Wilbur Pacheco. Wilbur went all out to make sure I got the car & price I budgeted for. He was more than patient! I kept vacillating among 3-4 cars! He brought ea car Wilbur went all out to make sure I got the car & price I budgeted for. He was more than patient! I kept vacillating among 3-4 cars! He brought ea car out; allowed me to test drive & I still had tough time deciding (poor Will,). By the third day & with his pleasing personality & the patience of a Saint, I decided I wanted car #4!! It had deposit, but I asked him to be absolutely sure & voila! Because of his superb effort, the other customer withdrew their deposit & the car became mine!! You'll be doing yourself a favor by dealing with Wilbur!! He is devoted, tireless, patient & crunches the numbers!! Third car for me @ Grand Prize!! More
by ALEETS44
Employees Worked With
Wilbur Pacheco
December 08, 2022
Replaced our recalled battery & set charge to limit of 80%. No fix in sight. Service passed us to GM, GM passes us back to GP service. GP has FAILED this customer. We are paying a lease on a car we do not 80%. No fix in sight. Service passed us to GM, GM passes us back to GP service. GP has FAILED this customer. We are paying a lease on a car we do not have- have never received from GP. Bait & switch is their game. More
by E.Zazzera
Employees Worked With
Bill in service
June 26, 2021
Just leased a 2021 Envision from Grand Prize Buick. Linda was a pleasure to deal with. Profrssional, courteous and responsive without being pushy. Her sincerity made the transaction seamless. Thank-you Linda was a pleasure to deal with. Profrssional, courteous and responsive without being pushy. Her sincerity made the transaction seamless. Thank-you Linda. More
by PapiP
Employees Worked With
Linda Cicero
April 02, 2021
Worst service center rep. We got Dwight and the service was laughable. Our brand new truck got stranded bc of engine issues (it wasn’t turning on) and bc we didn’t buy it from that dealership (but we are u was laughable. Our brand new truck got stranded bc of engine issues (it wasn’t turning on) and bc we didn’t buy it from that dealership (but we are under warranty as the truck is 4 months in) they didn’t give us a loaner bc they “didn’t have any” they expected us to give in and say ok to their Pathetic excuses. We live 40 min away so we needed a car to get home! There were 3 other angry customers complaining about the service in the 1 hour we were there so it wasn’t only us. hope they get it together More
by DHernandez95
Employees Worked With
Dwight
