Granite Run Buick GMC Inc

Great dealership… Have bought many vehicles here! Great service dept also! They always try their best to make a deal on the car you want out of their large inventory! Salesperson was very k Great service dept also! They always try their best to make a deal on the car you want out of their large inventory! Salesperson was very knowledgeable on complicated new GMC. Hummer …. I would highly recommend this dealership! More

When I first bought my GMC AT4 in June 2024, I noticed the tailgate speaker wasn’t working. John Leon personally assured me they’d fix it, along with a mirror and a leaky window. Within the first 30 days the tailgate speaker wasn’t working. John Leon personally assured me they’d fix it, along with a mirror and a leaky window. Within the first 30 days and even shook my hand on it. I’ve come in five times since then, each time driving an hour and a half, taking time off work and losing money, only to be told the speaker part still wasn’t ordered. While they did have the parts to fix the mirror and the window, the speaker issue was never resolved. Most frustrating of all, John Leon kept telling me the speaker part was out of stock. I finally called the parts department myself as a customer, and they told me the part was actually available. The parts guy was helpful but wanted no parts of the situation, I was transferred to John Leon. I let him know Friday September 19 2025 that the part was in stock and all he needed to do was order it, he assured me it would be done and asked me to come in on Tuesday September 23 2025 at 9:30. Once halfway, I decided to call ahead before driving all that way again, and the parts department told me no order had been placed. I’m sharing this so others know what to expect, and I really hope the team improves their follow-through in the future.” More

Don’t sell your vehicle there. They gave us a low ball price saying the used vehicle market is going down but listed way above retail for a used vehicle. They are not trustworthy. They gave us a low ball price saying the used vehicle market is going down but listed way above retail for a used vehicle. They are not trustworthy. More

Don't buy there! They don't stand behind their cars. After I brought my brand new $50,000 truck home, I noticed a ding/ chip in the paint. This was less than an hour They don't stand behind their cars. After I brought my brand new $50,000 truck home, I noticed a ding/ chip in the paint. This was less than an hour later. all they would do was touch it up. It looks awful! They will not fix it correctly because they said it costs too much. More

Awesome service !! As a single woman dealerships often are intimidating but every person I encountered from the 1st call to my signing for my new car was as pleasant, helpful & encouraging as the next ! are intimidating but every person I encountered from the 1st call to my signing for my new car was as pleasant, helpful & encouraging as the next ! Will be back in August for my sons 16th bday & 1st car ! More

Ed, the sales manager, treated me like family!!!! Cat and Mike in service did as well!!!! I highly recommend this dealership. This is a place you can send your kids to and know they will be treated right! Mike in service did as well!!!! I highly recommend this dealership. This is a place you can send your kids to and know they will be treated right! More

I am so pleased with the service I received from Dave in sales. So personable and not pushy at all. Dave made me feel as if I were the only customer in the dealership. What a pleasant experience. He sales. So personable and not pushy at all. Dave made me feel as if I were the only customer in the dealership. What a pleasant experience. He helped me to make the right decision and at the price I wanted. The entire experience was wonderful. On top of all that, I got to see my former classmate John Lewis who has retired from Granite. It was a wonderful day. The other salesman were also cordial. Dave had another customer but I never felt like he had abandoned me. He made sure he kept me in the loop so that I wasn't camping out all day. He encouraged me to ask questions and feel comfortable. Overall, I had a wonderful experience and I get to enjoy my leased vehicle for a few more years!!!! More

To start off Ed (Manager) and David (Salesman) are great people. They gave me a great deal on my dream truck and I'm thankful for that! They are both personable and not pushy at all. So if you are looking f people. They gave me a great deal on my dream truck and I'm thankful for that! They are both personable and not pushy at all. So if you are looking for a good dealership to work with then look no further, Granite Run is where its at! More

Finally, a dealership that truly puts the customer first. They helped us select the new vehicle and we left under the budget we set for ourselves. They helped us select the new vehicle and we left under the budget we set for ourselves. More

The worst dealership i ever dealt with, it took 2 hrs to buy a car and because i went to a credit union on my own and not through them they wouldnt exchange info with them, any other time when i bought a ca buy a car and because i went to a credit union on my own and not through them they wouldnt exchange info with them, any other time when i bought a car and did the same the dealership still took care of everything. All the good comments and reviews are eith related to people that work there or were paid. Its the worst dealership dont go there. If i could have bought the same car somewhere else i would have. I could go on but i dont have the time. I couldnt even be excited about buying a car cause i w I s so mad. Poorly ran. I tried to rate it 0 but it said i had to pick 1. More