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Gray-Daniels Nissan Brandon - Service Center

Brandon, MS

4.6
45 Reviews

45 Reviews of Gray-Daniels Nissan Brandon - Service Center

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May 02, 2025

Very good service, treatment, and explain the process of the way they are there for you. More

by curtisschaffer1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

It would be nice to get an oil change with out being pushed to spend more. More

by V bogatay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service 7
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Bogatay, thank you for the great review! If you have any questions, please feel free to give us a call. Hope you have a wonderful weekend.

May 01, 2025

they told me everything that was going on with my car what I needed what they recommend what was important and they got me outta there in a timely manner More

by SHARPSHARON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Sharp, thank you for the amazing review and the awesome words said about our service department. If you have any questions, please give us a call! Hope you have a wonderful weekend.

May 01, 2025

They greates me with a smile. Ask what I was in for told me told me I could set in the lounge..while I waited on my car. Then I got a text about what my car neeed.. the only thing More

by ARNOLD.BARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't catch the guys name I don't think he told me. It's wants the on I usually deal with.i think he should have came back and see if I knew what I needed to do about what my car needed.
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Ms. Arnold, thank you for the good review and letting us know what we can improve on. I will take note of that and get with our advisors about it. Hope you have a wonderful weekend.

May 01, 2025

Gary was awesome, always kept us updated event when the news wasn’t good ! I would recommend him for all your service needs ! More

by EDWARDMASSEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Hey Mr. Massey, Thank you for the five-star review and the kind words about our service department. If you have any questions, feel free to give us a call. Hope you have a great weekend.

May 01, 2025

The service was great asrock always. I would always recommend them to all my friends. More

by DECOCKROFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Murphree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Cockroft, thank you so much for the five-star review and for the kind words about our service department. If you have any questions, feel free to reach out to us. Have a great weekend.

April 30, 2025

Overall my experience was good. My only question is why do you have an appointment system if the appointment time means nothing about when the work will begin. My appointment was at More

by andrewsjoe
Recommend Dealer
Yes
Employees Worked With
Gary
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the review. If you have any questions, feel free to give us a call. Hope you have a great weekend.

April 30, 2025

An adjustment to the heat shield was making the metallic grinding noise. It was repaired and now it’s good to go. 👍 More

by Candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Smith
May 02, 2025 -

Gray-Daniels Nissan Brandon responded

Hello Ms. Candace, thank you for the great review! If you have any questions, feel free to reach out to us. Hope you have a wonderful weekend.

April 29, 2025

She was very easy to work with and listened to everything asked She was not a pushy salesperson More

by MILEYWADE
Recommend Dealer
Yes
Employees Worked With
Ms Debra
Apr 30, 2025 -

Gray-Daniels Nissan Brandon responded

Thank you for the great review and the kind comments. If you have any questions, feel free to reach out to us.

April 29, 2025

I don’t like getting an 8 am appointment but car is not looked at until afternoon. Then they give suggested things to get fixed but not enough time to do it the same day. More

by pinfinder59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wilson
Apr 30, 2025 -

Gray-Daniels Nissan Brandon responded

Hello, I am sorry for your long wait. We are currently working on getting more techs and staff to shorten your time in service. Thank you for your patience. If you have any questions, please reach out to us.

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