Grayson BMW
Knoxville, TN
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Always great, fast service for my little old X3 here. Matt, my Service Advisor, always explains things carefully and is professional, knowledgeable, and courteous Matt, my Service Advisor, always explains things carefully and is professional, knowledgeable, and courteous More
Had an appointment for an oil change. They made me wait in the waiting room over 15 minutes just to drop my car off with an appointment. Never called me to let me know it was done. Had to They made me wait in the waiting room over 15 minutes just to drop my car off with an appointment. Never called me to let me know it was done. Had to call the next day and wait over an hour and a half for them to call me back and let me know it was done the day before, and they never let me know. Not good service. More
Justin, in the service department, is always so helpful getting me in after I punctured my tire. He is always accommodating and helpful! I’ve been with him for years and as usual his service attitude is im getting me in after I punctured my tire. He is always accommodating and helpful! I’ve been with him for years and as usual his service attitude is impeccable!! More






