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Grayson BMW

Knoxville, TN

Overview
Reviews
Vehicles
4.9
1,228 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,228 reviews

October 07, 2025

John was great, very easy to deal with and very helpful. We went out of his was each of the 3 times I visited and test drive the car. More

by mattshreve6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, some finance guy
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October 05, 2025

Everything always goes smoothly at Grayson BMW. Justin recognizes us each time. That’s a plus to be known personally. More

by jor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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October 05, 2025

Everyone at the dealership from purchasing, financing and service has been so helpful and professional. More

by lharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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October 04, 2025

Excellent service! Justin is very helpful! He is always very informative and gets ne know what is going on. More

by bjwaters42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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October 03, 2025

We always receive friendly and professional customer service. Everyone at dealership is helpful. Our service advisor, Matt, always takes care of all the needs on our BMWs. More

by Admowery64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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October 03, 2025

Great service. Great communication. Dy lan is very very personable and very a pleasure to work with. More

by Mbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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October 02, 2025

We received professional, courteous, abs knowledgeable service from Roger. We are very pleased with our purchase and our experience. More

by CarBuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wittman
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October 02, 2025

Matthew explained the repair process very clearly to me and vehicle was finished faster than originally anticipated. Vehicle was very clean when I received it back and repairs were done properly. More

by gtanner02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mull
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September 30, 2025

The service center is top notch. Dylan, my service advisor is attentive and customer focused. More

by jim.massengill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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September 29, 2025

Great service but 15 words too many so great great great great great great great More

by lhall2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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