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Grayson BMW

Knoxville, TN

4.8
1,076 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,076 reviews

May 10, 2025

Matt, my service representative is extremely professional and competent, and pays great attention to detail! The work done has always been excellent and performed in a timely manner. More

by Jcheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 10, 2025

The sales and service are the best of the best. HIGHLY RECOMMEND!!! Thank you Grayson. More

by bambroziak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
May 09, 2025

Justin and Grayson Service were Excellent as always. Thank you so very much. Michael Hitch More

by mikehitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 09, 2025

Service department was responsive and addressed all of my issues. I would highly recommend this dealer for service. More

by BMWOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
May 09, 2025

Shawnn was the sales specialist I worked with throughout this whole process. Was very attentive and made it easy to do an out of state deal. I was working with insurance for my total loss of my previous veh More

by Jcdeni87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn
May 07, 2025

Greg was great to work with. I made on online purchase. He sent me addition pictures and video that were not online, he was also available for all of my concerns and questions. More

by Butler0242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus and Greg
May 07, 2025

Grayson BMW provides excellent service with a rapid turnaround. Their work is always of the highest quality. Their sales staff is top notch as well. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 06, 2025

Matt Grayson was fantastic during a stressful situation having blown a tire on a Saturday afternoon. Not only did he find the tires required but also got me back on the road to head home in a few quick ho More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Grayson
May 04, 2025

Jason was excellent to work with, I'm loving my new vehicle. He was happy to answer all my questions and provide additional information as needed. More

by roundel318
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
May 03, 2025

The Grayson team was fantastic. My car was taken into the service rack promptly and as a courtesy they drop me off at a nearby restaurant while waiting and pick me up. The service w More

by Wwisecup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names at this point.
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