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Grayson BMW

Knoxville, TN

4.8
1,280 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,280 reviews

November 20, 2025

Excellent and professional. Dylan goes above and beyond each time to get what I need More

by Noreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
November 20, 2025

Always great, fast service for my little old X3 here. Matt, my Service Advisor, always explains things carefully and is professional, knowledgeable, and courteous More

by Susan.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroeder
November 20, 2025

We can always depend on Grayson BMW to take care of us. Matt shows great concern and a sense of urgency every time! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 20, 2025

Had an appointment for an oil change. They made me wait in the waiting room over 15 minutes just to drop my car off with an appointment. Never called me to let me know it was done. Had to More

by grobillard
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know
November 19, 2025

Staff was helpful and courteous. Spent all the time needed to go through the purchase. More

by Rttellico
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin
November 18, 2025

Justin, in the service department, is always so helpful getting me in after I punctured my tire. He is always accommodating and helpful! I’ve been with him for years and as usual his service attitude is im More

by uweiland66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
November 17, 2025

Matthew Schroller was outstanding! Every time I send a car for Service Matt and the team exceed my expectations. More

by yancey.carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Schroller
November 17, 2025

Our experience was great at Grayson. People were helpful and not pushy. Helped us with what we wanted with no hassle. Very pleased. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky
November 17, 2025

Buying a car from Logan was great. No pushy salesman antics. We will definitely be back in the future. More

by Dscharles2
Recommend Dealer
Yes
Employees Worked With
Logan
November 15, 2025

The Service department was very, very helpful. I would recommend anyone to Grayson! Dylan was very helpful and professional. More

by davidhollomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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