Great Lakes Honda - Service Center
Akron, OH

146 Reviews of Great Lakes Honda - Service Center
Wonderful dealership overall Great experience! I couldn't be more happy honestly. It was definitely the best experience I've had at a service department thus far. The service advi Great experience! I couldn't be more happy honestly. It was definitely the best experience I've had at a service department thus far. The service advisors are very knowledgeable and friendly. More
The service was done as i requested and done on time!! Overall i am extremely happy with service, they have always taken good care of my cars and gotten me in for appointment that fit my schedule. The peo Overall i am extremely happy with service, they have always taken good care of my cars and gotten me in for appointment that fit my schedule. The people are always very friendly and ask lots of questions to make sure they know what it is we need repaired. I won't take any of my Hondas anywhere else for service. Good job!! More
Great customer service! Every time I take my car in for service, this department continues to meet or exceed all of my expectations. I always look for Kathy Epling when I tak Every time I take my car in for service, this department continues to meet or exceed all of my expectations. I always look for Kathy Epling when I take my car in, she never fails to take good care of me. More
Always a great experience Nick and Sandy in the service department are always a pleasure to deal with they are great. I always enjoy my experience everything was fast and effi Nick and Sandy in the service department are always a pleasure to deal with they are great. I always enjoy my experience everything was fast and efficient. More
Oil change, battery replacement, and tire check Great first experience there. I will definitely return for future service on my CRV. Felt I could trust their word and recommendations. They didn't " Great first experience there. I will definitely return for future service on my CRV. Felt I could trust their word and recommendations. They didn't "find" stuff wrong that I didn't bring to their attention, like other service centers do. More
Great service and personnel Service area as always was quick and efficient. Let me know when extra service was recommended. I needed new filters. The lady that is in service a Service area as always was quick and efficient. Let me know when extra service was recommended. I needed new filters. The lady that is in service and once again handled my car is fantastic. Unfortunely I do not remember her name but even when it is not her (which I like having her) your service personnel is always friendly, and efficient. Before I feft Tip (who handled my lease) came up to say hi. This is my 4th car from this dealership and the service even under new ownership has always been a pleasure to work withr More
Awsome service - sandy is the best! Great job with order and help - and sandy in service is top notch. Price is always high but you are a dealership. ?? Fix that and you guys will rule t Great job with order and help - and sandy in service is top notch. Price is always high but you are a dealership. ?? Fix that and you guys will rule the world! More
Excellent service, timely and accommodating Friendly, accommodating and professional! Did not plan on length of time for service so rep gave us a loaner to use so we would not have to wait at th Friendly, accommodating and professional! Did not plan on length of time for service so rep gave us a loaner to use so we would not have to wait at the dealership More
Wait time slightly longer than expected Oil change took 2 hours, but they were pretty busy. Advisor was polite and informative. The waiting area is nice with comfortable chairs and a coffee/ Oil change took 2 hours, but they were pretty busy. Advisor was polite and informative. The waiting area is nice with comfortable chairs and a coffee/hot chocolate machine. More
Great Experience Service Advisor was straightforward, courteous and professional. Car was serviced in a timely manner and returned to me clean. Always a great experien Service Advisor was straightforward, courteous and professional. Car was serviced in a timely manner and returned to me clean. Always a great experience to deal with Sandy as she advises factually and with my best interests in mind. More