Great Lakes Honda - Service Center

Oil change and tire rotation My vehicle was taken in promptly and the service was completed within an hour! I recommend this dealership for future service and for buying a new or My vehicle was taken in promptly and the service was completed within an hour! I recommend this dealership for future service and for buying a new or certified used vehicle. More

Service vehicle Service manager was courteous and professional. Car was serviced in a timely manner and returned to me clean. This is ridiculous to expect more words Service manager was courteous and professional. Car was serviced in a timely manner and returned to me clean. This is ridiculous to expect more words than needed to complete the survey More

2 trips to look at an issue wasted my time 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their 2 trips to look at an issue on a brand new car. Customers time is no concern. Issue still not resolved going somewhere they they care and know their stuff More

Fast oil change My 2012 Honda Civic was in need of an oil change and I had received a "Black Friday" coupon in my email. I called and make an appointment for Monday. My 2012 Honda Civic was in need of an oil change and I had received a "Black Friday" coupon in my email. I called and make an appointment for Monday. Monday turned into a whirlwind - so when I got to my appointment I was stressed because I had to pick up a Christmas gift before the Store closed. I told the service attended my dilemma and he expedited my oil change. They did a great job and had the oil changed and the car washed waiting for me in less then half an hour. WOW Great service More

Very Satifsctory I arrived ten minutes early and the service person began immediately. When reviewing the history of my vehicle, he noted that I had missed having my t I arrived ten minutes early and the service person began immediately. When reviewing the history of my vehicle, he noted that I had missed having my two air filters replaced at the last appointment and recommended replacing them now. I agreed and the servicing began. It was completed within the estimated one hour time frame. I thought the cost of the filters was steep but consoled myself by knowing that they were proper for my car and installed correctly. The tolal cost was on target with the estimate given. I am satisfied. More

Excellent Service Not being a local resident and needing service might have been a challenge, but not at Great Lakes Honda. They were more than accommodating. Service Not being a local resident and needing service might have been a challenge, but not at Great Lakes Honda. They were more than accommodating. Service was well done and in a timely manner. More

Super I have two CRVs. This is the best dealership Ive ever seen. As long as Robert is their Ill be back.He is the best! I have two CRVs. This is the best dealership Ive ever seen. As long as Robert is their Ill be back.He is the best! More

Customer Service Experience Service advisor (Sandy Taylor) was very competent, very knowledgeable and very helpful She was well focused on providing customer service and in resp Service advisor (Sandy Taylor) was very competent, very knowledgeable and very helpful She was well focused on providing customer service and in responding to customer questions and concerns. More

Upmost Praise for this Dealership I have been using this dealership since I bought my Honda accord in 2008. It currently has 300k miles. That's a lot of service stops for oil changes a I have been using this dealership since I bought my Honda accord in 2008. It currently has 300k miles. That's a lot of service stops for oil changes alone. These people have always taken good care of my cars needs without pushing any extra service requirements.. The car itself has been exceptional. My next Honda will come from this dealership and will for sure be serviced their. More

Friendly Service Came in for a regular oil change with some other items also showing on the service lights. Rob let me know that most of the items had been taken care Came in for a regular oil change with some other items also showing on the service lights. Rob let me know that most of the items had been taken care of previously and didn't need to be replaced or reviewed during this visit. The final bill that could have come to hundreds of dollars was around $75. Additionally Rob is always friendly and informative; a great representative for the dealer. More