Back

Great Lakes Honda - Service Center

Akron, OH

not yet
rated
146 Reviews

146 Reviews of Great Lakes Honda - Service Center

Sort by
February 15, 2021

Nice customer service I would definitely recommend to someone else. I get my service done here and have no issues so far. They try to also be fast. More

by Vanessacengizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 16, 2021 -

Great Lakes Honda responded

Thank you for the excellent review, Vanessa! We are so pleased to see that Great Lakes Honda consistently exceeds your expectations and that we have earned your recommendation. Please let us know if we may be of further service to you.

February 14, 2021

Service people were very friendly and helpful. They were on time and efficient. I got an oil change and my tires looked at. There were nails in my tires and the service crew saved the nails to show me. More

by Amkosmata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Feb 15, 2021 -

Great Lakes Honda responded

Hi Amkosmata, thank you so much for the kind words with our Service Department! We're glad to hear they've provided you with fast and efficient service during your oil change and helped you with the nails in your tires. If there is anything else we can do for you, please let us know.

February 11, 2021

I have purchased 3 veh in 5 years with this dealership. They have always given us the best shopped price. I usually get prices from at least 3-4 local dealers. Then the service is amazing here. Justin More

by Redpoodlesrus@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and Rob in service are outstanding.
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for choosing Great Lakes Honda! We will be sure to thank Justin, Rob, and the rest of the team for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

February 02, 2021

I had a problem. Great Lakes Honda scheduled me within the hour. The problem was located and shown to me, up close and under the car. Mice...grr. They had the part and I was on my way under two hours. More

by Coughlik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy at the first desk
Feb 11, 2021 -

Great Lakes Honda responded

Our team at Great Lakes Honda is always here for you! Let us know if there is anything else we can help you with. We look forward to working with you again!

January 28, 2021

Rob was extremely helpful snd kind. I had to get to work and the loaner was ready and process very quick! I would definitely come back. More

by agrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for the great review! We will be sure to thank Rob for providing you with helpful and kind service. Let us know if there is anything else we can help you with. We welcome you back to Great Lakes Honda for all of your auto needs!

January 26, 2021

I was extremely grateful that Justin was acquainred with T G SEALERS. More importantly that they could do the work there. I had been referred to thrm previously, but no one I knew had worked with them. I'm More

by Zenobia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin , Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda, Zenobia! We will be sure to thank Justin for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

January 16, 2021

Sean McDermott, service rep, was friendly, professional, and went above and beyond to make sure all my service needs were met and exceeded! I’m a very pleased and happy customer!😊 More

by mcpurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McDermott, Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda! We will be sure to thank Sean for going above and beyond to provide you with friendly and professional service. We can't wait to work with you again!

January 13, 2021

Had an oil change and tire rotation on my 2020 CRV. I received Excellent service from a Professional Staff. My Questions pn my 2020 CRV were fully answered. More

by hzeke09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for choosing Great Lakes Honda! We are happy to know that you were more than satisfied with the services provided for your 2020 CRV. We look forward to working with you again!

January 11, 2021

Always personal service, quality work, convenient scheduling, and excellent value. I recommend them without reservation. My family has had vehicles bought and serviced there since 2002. More

by lbove466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rhodes
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda! We are happy to know you have always enjoyed personal and quality customer service. We look forward to your next visit!

January 11, 2021

I felt very confident in the service staff and mechanic at this dealership diagnosing my issue and resolving it. I was pleased with my experience. More

by Sarah R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Machanic, Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda, Sarah! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

2
...