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Great Lakes Honda - Service Center

Akron, OH

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146 Reviews

146 Reviews of Great Lakes Honda - Service Center

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January 08, 2021

Rob in the Service Department is awesome. Rob greets me like I matter.... always friendly, thoughtful to what was going on with my car & professional. More

by mickncindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rhodes
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda! We will be sure to thank Rob and the rest of the Service Department for providing you with friendly and thoughtful service. We look forward to working with you again!

January 08, 2021

Service was efficient-wanted rails and crossbars ... got tossed around between service and parts - probably not moving fwd with this service. I still didn’t get a straight answer on total costs. 2017 acce More

by mihoyi98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pawlowski
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for choosing Great Lakes Honda. We appreciate your feedback. Please feel free to reach out to us if there is anything else we can help you with. We look forward to working with you again.

December 24, 2020

I returned for a slow leak in a tire after making an appointment. Rob saw that was car was taken in and fixed while I waited,, no charge. More

by askbart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob in Service
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for sharing your experience! We will be sure to thank Rob for providing you with excellent service. We look forward to your next visit to Great Lakes Honda!

December 22, 2020

I've had the car serviced at Great Lakes since I've had it. They have always been friendly and efficient with their service. I think that they are honest about what needs to be done and have told about thi More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Miller
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for the excellent review, Tom! We are so happy to know that you have enjoyed friendly and efficient service throughout the years. We can't wait for your next visit to Great Lakes Honda!

December 17, 2020

Excellent service, every time! Oil changes have been quick and affordable, free car wash is always an added bonus. Super friendly service advisors that take the time to explain what needs done now and w More

by MaryOlds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Polowski, Justin Miller, Rob Rhodes, Julia Love
Feb 11, 2021 -

Great Lakes Honda responded

Thank you for visiting Great Lakes Honda! We are so happy to know that you enjoyed all of your services from the oil changes to the free car wash. Let us know if there is anything else we can help you with. We look forward to working with you again!

Feb 12, 2021 -

MaryOlds responded

I suddenly found myself in the market to purchase another vehicle after my car was totaled. Naturally, I turned to Great Lakes Honda and was able to find exactly what I wanted. Johnny in finance was terrific, found me a great rate and was expedient with all the paperwork. Couldn't have gone any smoother! As always, thank you to the wonderful team at Great Lakes Honda in Akron

December 12, 2020

Needed an emergency battery replacement. Battery was checked and new battery was installed. Credited for battery warranty. Great friendly service. Very happy the service Dept could help us out. More

by Sueh2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
December 09, 2020

I came in because another Honda dealership said I needed brake work. However, Great Lakes Honda could not find anything wrong with my car. I appreciate their honesty. More

by Out-of Towner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
December 07, 2020

Employees have always been friendly and helpful. I was in and out for an oil change very quickly. Checkout was also very quick and easy. Thank you! More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Love
December 05, 2020

Great service. Electrical problems can be tricky and expensive but not when it’s fixed by the pros at Great Lakes Honda. Thanks GLH and Happy Holidays More

by walkerenergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
December 04, 2020

Greeted quickly by a very pleasant young man. They were ready for me so I was able to pull my car into the bay. I went to the waiting area and before I knew it, they were finished servicing my car! Extre More

by Alphamom1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Pawloski