Great Lakes Honda - Service Center

I only come to Great Lakes. I love the staff and the service team are the greatest. Nick Vacarro is amazing! Professional, informational with integrity to his position and his customers. service team are the greatest. Nick Vacarro is amazing! Professional, informational with integrity to his position and his customers. More

Went in to have recall work done. The work was performed in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense in a timely manner, but when it picked up the car my stereo wasn't working. Two days later my battery died. After replacing my battery, at my expense, I took my car to the dealer to have them fix my stereo. They told me they couldn't figure out what was wrong and it would cost me several hundred dollars to have it fixed. My stereo that they caused to not work at all, which was working fine before the warranty work and not at all after I picked up the car and before my battery died. Worst customer service experience ever. Service dept is a total criminal money grab business. More

Galvin the sales manger has always treated me with respect and truth no bs here greatplace to buy and have service done.Best place period respect and truth no bs here greatplace to buy and have service done.Best place period More

Wonderful service and very quick. Fixed a major issue in no time and I was back on the road! Pleasant and easy to work with. Kept me informed of the work being done no time and I was back on the road! Pleasant and easy to work with. Kept me informed of the work being done More

I tried getting ahold of the used car manager at least 15 times with voicemail email and text. He has done everything possible to not get back in contact with you to resolve a problem that they caused. I dro times with voicemail email and text. He has done everything possible to not get back in contact with you to resolve a problem that they caused. I dropped my vehicle off to have the windows re tinted and they looked worse than when I dropped it off and I have a lot of brand new paint chips on my hood that was caused by the dealership somehow. The service manager claims that they are not responsible for them and has was no help. I would not recommend to buy a car there I would go to Honda in North olmsted 1st. More

Fast, same day service for oil change and tire rotation. Also diagnosed noise I had been hearing. Job completed in less than an hour. Price lower for synthetic blend than quick lube places. Also diagnosed noise I had been hearing. Job completed in less than an hour. Price lower for synthetic blend than quick lube places. More

I had a fantastic experience! Brittany helped me get everything done I needed very quickly. Now my car is running like a champ again and I have peace of mind. everything done I needed very quickly. Now my car is running like a champ again and I have peace of mind. More

Took car in 4 service as usual they were fast znd courteous have been dealing with this dealership for more than adecade. My sales person also stop 2 say high courteous have been dealing with this dealership for more than adecade. My sales person also stop 2 say high More

My problem was attended to in very short order I have always had a positive experience at Great Lakes Honda. On this visit they tested and replaced the battery in my Honda Fit. The they were eff I have always had a positive experience at Great Lakes Honda. On this visit they tested and replaced the battery in my Honda Fit. The they were efficient, professional and friendly. More

I Took my van in for oil change and Justin was my Service Provider . He is always friendly ,trustworthy and knowledgeable about my van . I will continue to go back for future Maintenance on my Honda Provider . He is always friendly ,trustworthy and knowledgeable about my van . I will continue to go back for future Maintenance on my Honda More