Great Lakes Honda - Service Center

Oil change 8/29 Sandra was courteous and took the care of the oil change even though I was a little early.. She was very busy, but took time to review everything.whe Sandra was courteous and took the care of the oil change even though I was a little early.. She was very busy, but took time to review everything.when done. More

Great place for your service Great service and friendly people. Justin was very helpful in getting my car the service it needed and letting me know about potential work I might n Great service and friendly people. Justin was very helpful in getting my car the service it needed and letting me know about potential work I might need in the future. More

Used to be great but worse each time I visit This used to be a really nice dealership but it has been getting worse and worse over the past two years. Employees everywhere, but little eye contact This used to be a really nice dealership but it has been getting worse and worse over the past two years. Employees everywhere, but little eye contact or engagement with customers. They are standing around talking to each other and the only time I saw hustle was when someone made popcorn in the customer waiting area. They employees quickly ate each and every piece before I had a chance to think about getting some. Pricing is high also...charged me over $100 when I had a warning light on that I later learned that Autozone could have done in 5 minutes for free. I called disappointed about this and asked if I did the $900 repair, would they credit the $107+ toward my bill. I was quickly told that that wasnt how it works. This left me feeling taken advantage of.... More

I had a oil change and tire rotation They were friendly at the service area. They did an oil change and tire rotation within an hour. The person that greeted us was super friendly. They were friendly at the service area. They did an oil change and tire rotation within an hour. The person that greeted us was super friendly. More

Great customer service One of the managers, Nick, was great to work with. He was fair, knowledgeable, friendly and understanding. I would recommend them for your next servic One of the managers, Nick, was great to work with. He was fair, knowledgeable, friendly and understanding. I would recommend them for your next service. More

Timely quality service and the people are amazing. My rating is based on the work quality, people, and dealership environment. I originally chose this dealership because of proximity to my residence. I My rating is based on the work quality, people, and dealership environment. I originally chose this dealership because of proximity to my residence. I'm glad I did because it turned out to be so mich more than I expected from a dealership. More

Great service dept I really appreciate sandy in the service department She made sure my. Service was completed timely. I always have oil changes here and they have alw I really appreciate sandy in the service department She made sure my. Service was completed timely. I always have oil changes here and they have always given me great service. More

Great experience! Employees were very helpful and pleasant to deal with. Scheduling service appointment was very easy. My car was washed before I picked it up. Love my Employees were very helpful and pleasant to deal with. Scheduling service appointment was very easy. My car was washed before I picked it up. Love my Honda! More

Responsive, transparent, friendly From making a service appointment as a first-time customer (with a 13-yr old Pilot) to the very end of my visit driving away with repaired AC and a ca From making a service appointment as a first-time customer (with a 13-yr old Pilot) to the very end of my visit driving away with repaired AC and a car wash, I was pleased every step of the way. I highly recommend this dealer! More

Great service experience! Way to go Sandy! We brought our new van in for service and the team really went above and beyond to make sure that we were taken care of and happy! Way to go Sandy! We brought our new van in for service and the team really went above and beyond to make sure that we were taken care of and happy! More