Greenville Chrysler Dodge Jeep Ram
Greenville, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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This is a terrible dealership, there are far too many employees wandering around, playing football, and just hanging around rather than assisting customers or actually getting work done. We were there fo employees wandering around, playing football, and just hanging around rather than assisting customers or actually getting work done. We were there for 7 hours as our salesman (who in all fairness was very kind) tried to get a deal for us. The next few hours were a trip to bureaucracy hell as he had to go back and forth to the "employees only" area and talk shop. Finally we work out a deal with the general manager (who also is a nice guy). Then things get really bad as we go to the finance area. Some dude related to the owner wearing street clothes and a backwards hat comes in saying he'll be our financier. He apathetically tells us the interest will go up from 2.99 to 13% and it will require an extra 1000 dollars. We say no and they bring a bombardment of other middle men out trying to explain what we already know. They refuse to give us our paperwork back and before we leave the finance manager (another useless cog in this bloated excuse for a business) puts on a song and dance about calling a credit union to get us a "once only!" deal. After we've told him many times our only intention was to get our paperwork and leave. After I reiterate to him this point he immediately changes his mood to a fussy child and calls for somebody to get our paperwork. All he says is "I've done what I could" and ignores our presence until we leave his office. I actually reached for the paperwork he was handing to his coworker behind me to hand it to him myself and he jerked it away. Finally when we were pulling out (they still didn't give us our paperwork or even acknowledge us) the manager came out again and came to our original agreement. Then of course we waited another hour and a half to actually get the car because they had yet to inspect it. More
I have take my car here a few times and they do incredible service, my car has been in and out quickly and I never have to wait for a technician to see it. Prompt service. Very well done. This is t incredible service, my car has been in and out quickly and I never have to wait for a technician to see it. Prompt service. Very well done. This is the first time I feel confident about where I leave my vehicle, Justin tells me what's going on, follows up , and never over promises. More
Greenville Chrysler Jeep Dodge. Just bought a new car from them. I got a Chrysler PT Cruiser and it is an excellent car….lots of room and a great ride. I wanted a new car, but was dreading the process from them. I got a Chrysler PT Cruiser and it is an excellent car….lots of room and a great ride. I wanted a new car, but was dreading the process of buying one…you know what I mean. But the guys at Greenville Chrysler were cool and made it a happy experience. Not a lot of pressure and not a lot of hassle. Just made the whole thing easy. If you need a new car…you really gotta check them out! More
I had a great experience at Greenville Chrysler. I worked with Ken over there and he possessed true professionalism, no gimmicks, no games, and has kept his word on all promises made. The integrity with in t with Ken over there and he possessed true professionalism, no gimmicks, no games, and has kept his word on all promises made. The integrity with in the company shows in everyone’s spirits there especially in Ken. He made me feel like he was only assisting me in running the show at my own car purchase and doing paperwork for me with informative input and no pressure simply suggestions and information with helpful tips on saving money with my purchase. Greenville Chrysler keeps doing what they’re doing now they will rise above all. I express my gratitude with a well deserved review that should be a 10 star. I treated myself to a brand new Chrysler 300 Limited Edition in a pearl white with options I’m still learning abuout. This thing is a beauty! Heated seats, Mp3 player,leather bucket seats, and Satellite Radio. This was exceptional deal and customer service. Greenville Chrysler will always be my # 1 choice! Ken and TEAM GREENVILLE CHRYSLER THANK YOU!!! More



