Greenway Kia North
Longwood , FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Efficient and cordial. Did a search and found 7 recalls on my vehicle, arranged to take care of 5 and ordered parts for the two that could not be addressed. Did a search and found 7 recalls on my vehicle, arranged to take care of 5 and ordered parts for the two that could not be addressed. More
Always make sure the customer is satisfied. Customer service is great. I received regular updates on my vehicle. Customer service is great. I received regular updates on my vehicle. More
I requested a shuttle to take me home while my car is being serviced. Confirmed that with my service rep. I was told to wait 20mins. However I ended up waiting 45 mins. Then I was told a shuttle was read being serviced. Confirmed that with my service rep. I was told to wait 20mins. However I ended up waiting 45 mins. Then I was told a shuttle was ready. I am sitting in the vehicle , waiting for the driver. I am then told by another rep that I have to wait get out of the vehicle for the shuttle to take someone else. Getting back into the shop she says I will get you another shuttle and never returns. I am now waiting another 30 minutes without a word from my rep. I would like to add that I was receiving help from another contracted employee with another company ( Glass/windshelid repair) . Who was attempting to communicate with my services rep about my situation. After another rep, heard my complaint then my rep louis finally appears to apologize and offer a complementary service that I never received. (car wash /oil change and reimbursement for my Uber ) my service rep never spoke with me for 2 whole hours , a non employee was trying to help and I spoke to 2 other service reps who also were trying to support. Horrible. More
Very helpful , informative , friendly He knew what he was explaining to me . Did what he said . And kept me informed step by step . explaining to me . Did what he said . And kept me informed step by step . More
I did not get the service I come in for The recall was not performed not performed More



