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Greenway Mazda - Service Center

Houston, TX

4.9
226 Reviews

226 Reviews of Greenway Mazda - Service Center

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November 02, 2024

Great service, kind, patient answered all my questions and showed me how to operate gadgets More

by New Used Mazda Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Sanlangan • • • • •
Nov 06, 2024 -

Greenway Mazda responded

We really appreciate you taking the time to leave Greenway Mazda this awesome review, thank you!

October 30, 2024

Edwin was very professional and knowledgeable. No questions was too small. The visit was pleasant. I was informed timely about my vehicle while in service More

by tag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin service tech
Oct 30, 2024 -

Greenway Mazda responded

We're delighted to hear that Edwin provided you with a professional and informative experience at Greenway Mazda. Thank you for sharing your positive feedback, and we're glad your visit was pleasant!

October 21, 2024

Exceptional service was provided in a timely manner. I waited in the waiting room for about an hour. The videos of the progress were a nice touch. More

by dhoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Greenway Mazda responded

We're delighted to hear you appreciated the timely service and video updates at Greenway Mazda. Thank you for sharing your experience, and we look forward to serving you again!

October 17, 2024

I arrived at my appointment on time and my vehicle was serviced at the time and the work was completed quickly and efficiently. More

by Kenneth Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Greenway Mazda responded

Kenneth, we're delighted to hear that your service experience at Greenway Mazda was prompt and efficient. Thank you for sharing!

October 17, 2024

Great experience, l am so happy with your services and attention. Thank you so much More

by marytejeda051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gauvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Deloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Greenway Mazda responded

Mary, thank you for taking the time to review Greenway Mazda! It really means a lot to hear that you're happy.

October 11, 2024

Ultimate customer experience from a well-informed standpoint to transparency. Service advisor, Brittany was professional, knowledgeable, courteous, engaged, and sympathetic to my concerns. More

by Repeat_Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Brittany
Oct 11, 2024 -

Greenway Mazda responded

We're delighted to hear that Brittany provided you with an exceptional experience at Greenway Mazda. Our team is committed to transparency and professionalism, so it's great to know we met your expectations. Thank you for sharing!

October 07, 2024

Great service; prompt and efficient. Greatly recommended. Will go again and in the near future More

by rheuma77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Mazda responded

Thank you for this 5-star review of Greenway Mazda! Have a lovely day!

October 05, 2024

My service advisor Zachary was very helpful and advised without being pushy regarding services needed for my car.. More

by kerasbookshelf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Oct 07, 2024 -

Greenway Mazda responded

We're glad to hear that Zachary provided helpful and non-pushy advice during your visit at Greenway Mazda. Thank you for sharing your experience, and we look forward to assisting you in the future!

September 29, 2024

Once again absolutely no respect for a customer’s time. Long waits during the purchase and now our first service visit. Staff has no customer service skills or personality. Simply acting like robots going More

by Disappointed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany
Sep 30, 2024 -

Greenway Mazda responded

We apologize for the long waits and lack of customer service you experienced. This is not reflective of our standards, and we appreciate your feedback as it helps us improve. Please reach out to discuss this further so we can make things right. Thank you, Chase Eason - Fixed Operations Director - steveneason@greenwayauto.com

September 26, 2024

I had 40,000 maintenance done. A bit expensive, but want to keep my Mazda 6 for many years to come. More

by DanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Mazda responded

Dan, thank you for sharing your 5-star review of Greenway Mazda! Have a lovely day!

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