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Greenway Mazda - Service Center

Houston, TX

4.9
226 Reviews

226 Reviews of Greenway Mazda - Service Center

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August 21, 2024

Always professional and go out of their way to make sure my experience is great. More

by LSanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqulin Castillo
Aug 22, 2024 -

Greenway Mazda responded

When a customer says words like this, we know we're doing things right at Greenway Mazda! Thank you!

August 20, 2024

Friendly service, good assistance and clear communication to help me get my car in the best shape More

by tasjaxbch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Branch
Aug 20, 2024 -

Greenway Mazda responded

We are honored to receive your support. Thank you! - Greenway Mazda Team

August 19, 2024

Great customer service. They did everything so the warranty could cover the problem. Christopher kept me informed with everything More

by Fernando J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 20, 2024 -

Greenway Mazda responded

Fernando, we're glad to hear Christopher and the Greenway Mazda team provided great customer service and kept you informed throughout the process. Thanks for sharing your experience!

August 13, 2024

Service logic must be on control of the people working in the Service Center with minimum action of the customer. I went to Part Department to ask if the part was available then come back to the Service Depa More

by Mario Melo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius Wells
Aug 13, 2024 -

Greenway Mazda responded

Mario, thank you for your feedback. We appreciate your suggestion and will work on improving communication between our departments at Greenway Mazda to enhance customer experience. Your input is valuable to us!

July 31, 2024

Excellent service, and our service representative (Christopher) is outstanding. We would definitely recommend him and Greenway to others. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Gauvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Deloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Jul 31, 2024 -

Greenway Mazda responded

Anthony, thank you for recommending Christopher and Greenway Mazda! We're delighted to hear about your excellent service experience.

July 24, 2024

I really enjoyed working Chris. He was very informative. I really liked the videos I recieved of the issues with the car. d More

by claytonmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 24, 2024 -

Greenway Mazda responded

Clayton, we're glad to hear Chris provided you with informative service and helpful videos at Greenway Mazda. Thanks for the feedback!

June 01, 2024

I bought my car here and wouldn't take it anywhere else for service. They are professional, efficient and keep me updated on progress. I trust them. More

by Fastdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors Chris and Julius
Jun 03, 2024 -

Greenway Mazda responded

Thanks for sharing your experience! We're glad to hear that our Greenway Mazda team has earned your trust and keeps you well-informed. We look forward to continuing to serve you!

May 24, 2024

Greenway Mazda helped me understand my car service report and what had happened with my vehicle in regards to the malfunction and battery issues, Christopher and the service team Helped me tremendously. More

by naz1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Amador
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
May 24, 2024 -

Greenway Mazda responded

We're glad to hear that Christopher and the Greenway Mazda service team were able to assist you with your car's issues. Thanks for sharing your positive experience!

May 18, 2024

The service was good and fast. The staff was friendly and answered my questions well More

by Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julius
May 20, 2024 -

Greenway Mazda responded

Yang, we're delighted to hear that you had a positive service experience! Our Greenway Mazda team is dedicated to providing efficient service.

May 07, 2024

Good overall experience from greeting to service setup to payment. Amenities including coffee and water made the short wait more comfortable. More

by Lomonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
May 07, 2024 -

Greenway Mazda responded

We're glad to know you had a good overall experience at Greenway Mazda and appreciated our amenities. We aim to make every visit comfortable for our customers. Thanks for the positive feedback!

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