"Went and got the Quick oil change for our 95 Accord."
Well Quick and Excellent Service it what we got. Our is still running great and Honda service is part of the reason why it's doing so well.
"Very decietful. Looks for ways to take advantage of custome"
- horatio fisk
Went in for airbag recall. Also mentioned D light flashing on shifter "we will check that'. No mention of anything else.
What these jokers did.
-Charged $130 for 'diagnostic'... I.E. pluging in code reader to tell me a sensor needed replacing. When I said 'you did not mention you would charge me just to check' was snottily told. 'You signed a legal document when you dropped off the car". Sevice manager is a jerk on that...then gets sillier.
-They fixed the airbag recall in 3+ hours plus a recall on shifter I did not even know about. When I lefft airbag light was still on. I went back and told them. They said "Airbag light was on when you came in, even though we did the recall replacement of the airbags I will need to charge you to do a diagnostic to find out why the light is on".
So I asked the genius...."could the light still be on because the new airbags you put in are defective?" He just glared at me and said 'we need to charge you to do a diagnostic on that"..
What a bunch of clowns. Also had fun sitting there listening to service manager and a body guy bantering about what a 'pain in the xxx' another customer was and were going to force her to pay a large bill "Don't worry she want the car back badly. she will pay it".
This is precisely why people hate low rent dealers with screw the consumer attitude.
-Will never take the Pilot or newer Honda Accord to these idiots for service ever again. Also while they were servicing truck I was looking to buy a new Civic Si or Accord sport. After this will never go near Greenwich Honda again. Would rather drive extra 15 minutes and go to Honda of Westport which is run by professionals and not dirtballs.
"Second new vehicle in two weeks from same sales associate."
This was my second purchase of a Honda in two weeks at this dealership and sales associate Chris Mrijaj. Seventh Honda overall from this dealership. Cannot say enough good things about Chris, he knows his product and is not a pushy type of salesman. He educates the buyer and lets him make his choice. Good dealership and great employees. Richard