Grieco Chevrolet of Lauderhill - Service Center

It was my worst experience ever. My vehicle sat idle for seven full days before they even began trying to diagnose it. Because I am a contractor that uses my vehicle to generate inco My vehicle sat idle for seven full days before they even began trying to diagnose it. Because I am a contractor that uses my vehicle to generate income, it was devastating. They kept my vehicle for well over 3 weeks in total but it only took them a day and a half to repair it. They have lost my business for life! More

Not as professional as the prior dealership and they’re not as courteous or friendly not as courteous or friendly More

Awful. Do not use this service department. They are awful and prices are through the roof. I have been here for 5 hours with no end in sight. Purchased m Do not use this service department. They are awful and prices are through the roof. I have been here for 5 hours with no end in sight. Purchased my 2015 Silverado here when it was Phil Smith. I brought my truck in for the 90,000 service. They suggested I change the brake and trans fluid. Bill now $1500, I also need a door handle replace (additional $350) they want $452 to replace 6 spark plugs I told them to go jump in the lake. The kicker I have to come back to replace the handle (they have it in stock). I have had all recommended service as instructed. Not ever again. Run from this place. I will never come back here. of course I have to come back to replace the door handle. If I could give a negative number rating I would. More

Horrible techs who can’t fix a car and don’t check over any of their work. Dropped of my Camaro for blue screen backup, extended crank, cold start misfires (I work at another shop my guys scanned it and t any of their work. Dropped of my Camaro for blue screen backup, extended crank, cold start misfires (I work at another shop my guys scanned it and told them there’s a tsb for it). Said they replaced the camera, crank and mil due to carbon. Pickup and still a blue screen after driving 2 miles down the road to work, they didn’t even put my car in reverse after doing the camera. Plan to take it back a couple days later, extended crank becomes a no crank, sits overnight NO JUMP and fires up on 3rd try, so clearly not a battery. They say they fix the camera and that it’s a battery. Tell them I bought the battery from them last year so it’s a parts warranty, they don’t know how to use their system to even lookup history to find my invoice. I had to find my own invoice and give them their invoice number to get it warrantied. I pick it up again, say “it’s going to crank up right”, it does, get in car and dash red saying “trunk open”. Trunk wasn’t closed from tech who did the battery and they drove it through the car wash with a giant message on the dash in bright red showing trunk open. Drive 2 miles down the road to work, let it sit for 30 min…back to no crank no start. Take it back a 3rd time (should’ve just taken it to sawgrass at this point). They now say it has cold start misfires and a tsb for the crank and mil…literally word for word what I told them on visit one! Took it to sawgrass, Grieco left one of the spark plug wires not connected. They literally have no business touching the car that they can’t fix after 3 times. Quite embarrassing and if 0 stars were possible I’d give 0. More

I dropped my vehicle off on a Thursday for warranty repairs,Information said it could take up to 72 hours for vehicle to be diagnosed. Here it is the following Thursday and I still don’t have my vehicl repairs,Information said it could take up to 72 hours for vehicle to be diagnosed. Here it is the following Thursday and I still don’t have my vehicle my truck wasn’t looked at to following week then was told parts would need ordering no communication from service advisor at all . I had to reach out to him . Will not return to this dealership for not even oil change. Discussed with this advisor all type of excuses lost phone out sick etc etc More

Consumer beware, the customer service at this dealership is the VERY WORST and is starts at the top with the GM Ron and the Service manger Tom. What a nightmare this place is and Corporate wont do anything is the VERY WORST and is starts at the top with the GM Ron and the Service manger Tom. What a nightmare this place is and Corporate wont do anything about the management at this location! More