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Grieco Chevrolet of Lauderhill - Service Center
Ft Lauderdale , FL
44 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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44 Reviews of Grieco Chevrolet of Lauderhill - Service Center
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January 05, 2023
Went for oil change and tire rotation. . they stated the would not touch my after market rims because they didn’t want to scratch them. He did say they was a slight wait on OIL CHANGE. He a . they stated the would not touch my after market rims because they didn’t want to scratch them. He did say they was a slight wait on OIL CHANGE. He added at they needed to check recalls. Sooo, 4 1/2 hours later my vehicle is ready but they let me sit in the customer lounge and extra 30 minutes because no one let me know vehicle was done. Thanks Jonathan. Oh, and my free first oil change expired “days” ago…. Big business had to get that 76.00 from me, no courtesy… I buy new Chevys every 1 to 2 years, guess where I’m not getting my next one…. More
by Zxc2525
Employees Worked With
Jonathan
March 26, 2022
Grieco spent 17.4 million to buy Phil Smith Chevrolet and took "their" Google reviews as their own. I spent $1574 to have an AC Condensor replaced and they couldn't even put the front bumper on properly. Thi took "their" Google reviews as their own. I spent $1574 to have an AC Condensor replaced and they couldn't even put the front bumper on properly. This group is a bunch of hacks, from sales to service! They are not even worth 1 star, look elsewhere if you're in the market for a Chevrolet or service. I wouldn't let them work on my lawnmower More
by gsxrpilot169
Employees Worked With
Who Knows
January 23, 2022
Service center scam - always looking to UPCHARGE customer. Purchased GM key fobs at the service dept $175 then advised $170 to program. After waiting 30 minutes, Service tech “we are unable to progr customer. Purchased GM key fobs at the service dept $175 then advised $170 to program. After waiting 30 minutes, Service tech “we are unable to program the key fobs there must be something going on with the vehicle, we must do a diagnosis of the vehicleWhich would cost a minimum of $358 plus parts.” So in essence $700+ visit. This is the same place that I purchased and reprogrammed the current key fobs 6 years ago. I have owned the same vehicle for years and they are always attempting to use fear tactics to get more money. I guess they couldn’t make any additional money today. I Took the vehicle elsewhere and they were able to program it. This is not the first time - you go in for a simple oil change and they create a laundry list of items “recommendations” always in the neighborhood of $500 or more. Why?😡 I take very good care of my vehicle and follow the manufacturer recommendations. Customers beware get a second opinion if in doubt. More
by M
Employees Worked With
Unknown- new
December 08, 2021
On 12/04/21 ( Saturday ), I took my vehicle in for service to have an oil change & tire rotation to include as well to have the vehicle checked for issues with starting difficulties in the morning wh service to have an oil change & tire rotation to include as well to have the vehicle checked for issues with starting difficulties in the morning which occurred 3 times in my driveway. He asked if I wanted to I could leave the vehicle at the dealership over the weekend and they could looked into the issue which I then just had the oil change & tire rotation done which was over prize giving the times I had this service done it was overpriced this time. I was told by Jonathan Marroquinero ( Service Adviser) that they could not check my vehicle for the starting issues I referred above due to unavailability of a Technician on Saturday/weekend, and that I would need to return in the week to have it looked at. I returned on 7 Dec 21 ( Tuesday) at 8:00am and and was seen again by Jonathan Marroquin ( Service Adviser ). He once again suggested I leave the vehicle for the day as it was going to take sometime to have a Technician looked into the starting issues. I said I would wait for the vehicle and he explained it may take all day up unto 4:00 - 4:30 pm to have my vehicle back. Well, hold and behold I sat outside on the benches at the dealership and watch cars in and out of the dealership that came for service way after 8:00am that was serviced. My vehicle was parked just feet away where all the vehicles were parked once they are checked in awaiting a mechanic/technician to take it into the bay to be worked on. Twelve noon (12:00) came and my vehicle just continued to sit there and not one time did Jonathan approach me and gave me an explanation or to update me on the status of why my vehicle had not been worked on since I arrived at the dealership at 8:00am. Four (4) hours of dissatisfaction and disappointment of the type of service. I then asked for my keys as I was fed up and ready to leave which I did having to wait 10 minutes more because they couldn’t find my vehicle keys. ( over frustrated) This is not the service I expected to received having been there numerous times. Poor service which needs to be improved “DRASTICALLY “ Is this because of the new take over from Phill Smith Chevrolet to now Grieco Chevrolet ? I would never take my vehicle there again after this fiasco and wouldn’t even recommend my friends and family to this dealership. More
by elorde
Employees Worked With
Service Technician ( Jonathan Morroquin
April 24, 2021
Marcio and the service tech Paul were very knowledgeable, professional and flawless in getting my vehicle serviced and back on the road . Top notch service , will highly recommend to family members and frie professional and flawless in getting my vehicle serviced and back on the road . Top notch service , will highly recommend to family members and friends. Thank you More
by 92
Employees Worked With
Marcio Rebeiro and Mechanic " PAUL "
March 09, 2021
We recently moved to Jacksonville and unfortunately had to leave this dealership which was a huge loss to us. We both drive Chevys and had all of our maintenance done here, they were beyond helpful and car to leave this dealership which was a huge loss to us. We both drive Chevys and had all of our maintenance done here, they were beyond helpful and caring to us each and every time. No job was to small and they were honest and upfront about everything. I had a recall on my vehicle once and they made sure to get me in as soon as possible and provide me with a loaner vehicle that day. Communication was very easy with them and we never felt we were being taken advantage of. We sure do miss this dealership having moved so far away. More
by Karma0774
Employees Worked With
Ryan Rohan
March 01, 2021
Racist. Racist. Racist. I had my car serviced at this location about two weeks ago, and recently my car would not start. I called the service Dept. to discuss that the car was not starting and I was goin location about two weeks ago, and recently my car would not start. I called the service Dept. to discuss that the car was not starting and I was going to have it towed to their location. I spoke with the service manager James, he was extremely RACIST, rude and insensitive to my situation and the fact that I was stranded without a vehicle after they had worked on my car only two weeks previously. My car is fairly new so I knew they messed something up. During my horrible call with James, he stated that they would charge me $158 for a diagnostic test and followed up with “now that you know it’s $158, I bet you’ll change your mind about bringing it in here.” James made the assumption that I could not afford to pay the cost and his bias made him ignorant. He made that statement because I’m a minority. It was uncalled for, unprofessional, and stereotypical. This location is terrible. It’s nit juts James, the workers here are rude, nasty, and just hates their job. More
by romichel
Employees Worked With
James Service Manager
March 01, 2021
I came in for service for not having any cold air blowing, and new tires. I usually see Marcio Ribeiro as he always explains every detail as to what to expect and is an excellent service rep. As us blowing, and new tires. I usually see Marcio Ribeiro as he always explains every detail as to what to expect and is an excellent service rep. As usual the service was excellent , even as they kept the truck overnight waiting on a part. I have been coming to this dealership for over 10 years for service and sales and is by far the best. Keep up the good work guys!!!! More
by lcampbell052206
Employees Worked With
Marcio Ribeiro
January 26, 2021
Service advisor was very helpful and explained what needed to be done. Excellent service and friendly, I service both my vehicles here and would not go anywhere else needed to be done. Excellent service and friendly, I service both my vehicles here and would not go anywhere else More
by angela6218
Employees Worked With
Marcia Ribeiro
